Kore.ai

Overview

Kore.ai is an enterprise artificial intelligence platform company based in Orlando, Florida, founded in 2013. The company specializes in conversational AI and AI agent orchestration, serving over 400 Global 2000 companies and automating 450 million interactions daily for around 200 million consumers and two million enterprise users worldwide.

It offers a no-code platform including the Experience Optimization (XO) Platform for building intelligent virtual assistants, the GALE Generative AI Platform for developing applications, and an AI Agent Platform for managing sophisticated applications. Kore.ai solutions feature proprietary models, advanced retrieval augmented generation tooling, and customizable virtual assistants for industries such as banking, healthcare, and retail. With a commitment to an open approach, it allows businesses to choose their preferred technologies while ensuring effective AI implementation and scalability, and maintains a global presence with offices in multiple countries.

Basic Information

Contact Details

• Phone: +1 844-873-5673
• Website: kore.ai
• LinkedIn: linkedin.com/company/kore-inc

Key Focus Areas & Initiatives

• Generative AI
• Conversational AI
• Artificial Intelligence
• Enterprise AI
• Natural Language Processing (NLP)
• Large Language Models
• Customer Experience Optimization
• User Experience Enhancement
• Employee and Agent Experience
• AI Agent Orchestration
• No-Code and Pro-Code Platform Solutions
• Virtual Assistants for Banking, Healthcare, and Retail
• Multi-Modal AI Retrieval
• Cloud-Agnostic AI Deployment
• AI Security Controls and Governance
• AI Analytics and Monitoring
• Customizable AI Models
• AI Knowledge Management
• AI Collaboration Tools
• AI Role-Based Access Control
• Machine Learning Applications
• AI for Process Automation

Technologies Used

• AI
• Adobe Media Optimizer
• Amazon AWS
• Amazon SES
• Apache
• Appcues
• Bing Ads
• Bootstrap Framework
• Cedexis Radar
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Facebook Login (Connect)
• Facebook Widget
• Genesys Cloud CX Platform
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Hotjar
• Hubspot
• Linkedin Login
• Linkedin Marketing Solutions
• Linkedin Widget
• Marketo
• Microsoft Office 365
• Mixpanel
• Mobile Friendly
• Multilingual
• New Relic
• Remote
• Route 53
• Ruby On Rails
• Vidyard
• Vimeo
• Visual Website Optimizer
• VueJS
• Walkme
• WordPress.org
• Workday
• YouTube
• Zendesk

Affiliated Organizations & Regional Branches