Parloa | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Parloa is an AI company based in Berlin, founded in 2018 by Malte Kosub and Stefan Ostwald.
Industry & Market
Funding Information
Headcount Distribution
By Department
Department Breakdown
Keywords & Focus Areas
Overview
Parloa is an AI company founded in 2018 in Berlin. The organization specializes in its AI Agent Management Platform, delivering automated customer service via human-like conversations through both text and voice. With its technology, Parloa targets high-volume B2C industries such as insurance, retail, and travel, replacing legacy phone and chat systems with advanced, personalized experiences that leverage Microsoft Azure AI Services and generative AI innovations.
With offices in Berlin, Munich, and New York, Parloa serves enterprise clients with scalable solutions focused on compliance, security, and operational excellence. The company emphasizes global reach and diversity, employs a multinational team, and offers a custom pricing model, supporting clients through advanced AI-driven voice-first agents for next-generation contact center automation.
Key Metrics
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Contact
Technology Stack
Analytics & Tracking
Social & Marketing
Database & Backend
Cloud & Infrastructure
Productivity
How to sell to Parloa
Buyer Teams to Target
Engineering & Product
Head of AI Platform, Director of Engineering, Lead Machine Learning Engineer, Lead Software Architect, Product Manager, Conversational AI, VP of ProductCustomer Support & Operations
Head of Contact Center Operations, Customer Service Platform Manager, Director of Support Automation, Operations Manager, VP of Customer Experience, Process Improvement LeadIT & Security
Chief Information Officer, Head of Compliance, Director of Information Security, Enterprise Architect, DevOps Lead, IT ManagerMarketing & Growth
Head of Marketing Automation, Digital Campaign Manager, Director of Brand Experience, Growth Marketing Lead, CRM Specialist, Demand Generation ManagerWhat they buy
- Cloud infrastructure & hosting services
- AI and machine learning development platforms
- Contact center and voice automation platforms
- Customer relationship management (CRM) software
- Security and compliance management solutions
- Collaboration and communication tools
- Analytics and business intelligence platforms
Signals to watch
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