Parloa | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Parloa is an AI company based in Berlin, founded in 2018 by Malte Kosub and Stefan Ostwald.
Industry & Market
Funding Information
Headcount Distribution
By Department
Department Breakdown
Keywords & Focus Areas
Overview
Parloa is an AI company based in Berlin, founded in 2018 by Malte Kosub and Stefan Ostwald. Specializing in AI Agent Management Platform (AMP), the organization focuses on automating customer service through human-like conversations in both text and voice. Its platform aims to enhance customer experiences by replacing traditional systems with personalized interactions powered by Microsoft Azure AI Services.
The company operates offices in Berlin, Munich, and New York, and targets high-volume B2C industries such as insurance, retail, and travel. Parloa provides enterprise-scale solutions including voice-first AI agents and generative AI for contact center automation, with emphasis on security, compliance, and custom pricing.
Key Metrics
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Contact
Technology Stack
Analytics & Tracking
Social & Marketing
Database & Backend
Cloud & Infrastructure
Productivity
How to sell to Parloa
Buyer Teams to Target
Customer Experience & Contact Center
Head of Customer Experience, Director of Contact Center Operations, Customer Service Manager, Contact Center Technology Lead, Quality Assurance Specialist, Customer Support AnalystAI & Engineering
Chief Technology Officer, VP of Engineering, Director of AI Solutions, Lead Software Engineer, Machine Learning Engineer, DevOps ManagerOperations & Security
Head of Operations, Director of IT, Security Compliance Manager, Data Protection Officer, Infrastructure Engineer, IT Project ManagerProduct Innovation & Growth
Chief Product Officer, Product Manager, Enterprise Solutions Architect, Business Development Lead, Head of Partnerships, Growth Marketing ManagerWhat they buy
- Cloud infrastructure & hosting services
- Contact center platforms & telephony systems
- AI and machine learning frameworks
- Customer relationship management (CRM) tools
- Security & compliance software
- Enterprise analytics platforms
- Collaboration and communication solutions
Signals to watch
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