Infobip

Overview

Infobip is a Croatian multinational IT and telecommunications company founded in 2006, specializing in cloud communications platform as a service (CPaaS). The company provides omnichannel messaging, engagement, and customer experience solutions for businesses globally. With more than 75 offices worldwide, Infobip has established itself as a leader in the industry, reporting revenues of €1.735 billion in 2023.

The Infobip platform supports a wide range of services, including SMS, WhatsApp, app-based chatbots, and two-factor authentication. The company offers customer journey solutions, identity verification, and contact center tools, enabling businesses to create seamless communication experiences. Infobip integrates generative AI to enhance user interactions and serves major global brands, including Uber, around 750 banks, and partners with 650 telecom companies, making it a highly connected CPaaS provider with extensive reach across six continents.

Basic Information

Contact Details

• Phone: +44 20 7837 4180
• Website: infobip.com
• LinkedIn: linkedin.com/company/infobip

Key Focus Areas & Initiatives

• A2P SMS messaging
• Mobile operator solutions
• Two-factor authentication
• Operator partnerships
• Telecommunications
• REST API
• Omnichannel communications
• RCS
• Mobile identity
• WhatsApp Business
• Messaging
• Engineering
• Development
• Customer experience solutions
• Retail communications
• Banking communications
• Chat apps
• SaaS
• IT services & consulting
• API integration tools
• CPaaS
• Mobile messaging
• Customer communication platform
• Customer loyalty tools
• Conversational AI
• B2C platforms
• API for customer verification
• Generative AI integration
• Multi-channel communication
• Global communication network
• API documentation and testing tools
• Automation and security for messaging
• Number lookup API
• Cloud communication infrastructure
• E-commerce solutions
• Chatbot platform and development
• Authentication API
• API for omnichannel marketing
• WhatsApp API
• Customer interaction platform
• Healthcare and developer tools
• Enterprise messaging
• Multi-channel messaging
• API management and scalability
• API monitoring
• Retail and e-commerce solutions
• Fraud detection and prevention
• Digital channels
• API developer community
• Rich communication services
• SMS API and voice API
• Customer engagement
• Digital transformation consulting
• Mobile identity API
• Live chat and chatbot building
• Marketing automation tools
• Customer support automation

Technologies Used

• .NET
• AB Tasty
• AI
• AWS Public Cloud
• AWS SDK for JavaScript
• AWS Transfer for SFTP
• Adobe Media Optimizer
• Affilinet
• Amazon AWS
• Amazon Virtual Private Cloud (Amazon VPC)
• Amplitude
• Android
• Apache Cordova
• Apple
• Aryson MySQL to MSSQL Converter
• Atlassian Cloud
• Bing Ads
• Cedexis Radar
• Check Point SDP
• CloudFlare CDN
• CloudFlare Hosting
• Create React App
• DoubleClick
• DoubleClick Conversion
• Eloqua
• Eventbrite
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Flutter
• Fujitsu IaaS
• FullStory
• Gmail
• Google
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Play
• Google Tag Manager
• Hibernate
• Infobip
• Infor (PeopleAnswers)
• JPA Health
• Javascript
• Kakao
• Kiosked
• Kotlin
• Less
• Linkedin Marketing Solutions
• LiveRamp
• Mailchimp Mandrill
• Metabase
• Micro Focus ArcSight
• Microsoft Dynamics
• Microsoft Excel
• Microsoft Office 365
• Microsoft Sql Server
• Mobile Friendly
• NTENT
• Open AdStream (Appnexus)
• Oracle Communications Session Border Controller (SBC)
• PEO
• PostgreSQL
• PowerBI Tiles
• Proofpoint Targeted Attack Protection For SaaS
• QlikView
• Rapid7 InsightVM
• React
• React Native
• Route 53
• SQL
• SSMS Tools Pack
• Salesforce
• Salesforce CRM Analytics
• Shutterstock
• Slack
• Spiceworks IP Scanner
• Spring
• Spring Boot
• Sunshine Conversations
• Telegram
• Trend Micro Smart Protection
• Twitter Advertising
• TypeScript
• Typeform
• Udemy
• Vimeo
• WebRTC
• WhatsApp
• Wistia
• WordPress.org
• Workday
• Workday Recruit
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Peerless Network, an Infobip Company
• OPENMARKET LIMITED
• Open Market México
• Netokracija
• ANAM Technologies Ltd