WorkWave

Overview

Founded in 1984, this software company delivers end-to-end SaaS solutions to field service and fleet-based businesses, serving over 8,000 customers globally. It simplifies complex operations with a unified platform, supporting industries such as lawn care, pest control, commercial cleaning, janitorial, and security guarding to manage and expand their operations effectively.

The product suite features tools like PestPac®, WorkWave Service™, ServiceCEO™, WorkWave Route Manager™, WorkWave GPS™, GPS Heroes™, and ContactUs™, enabling automation of sales and marketing, back-office efficiency, optimized routing and fleet management, and real-time field visibility. Headquartered in New Jersey, the company is recognized as a leader in its segment and is committed to supporting mobile service professionals worldwide while receiving accolades for its growth and workplace culture.

Basic Information

Industry	information technology & services
Founded	1984
Revenue	400M
Headquarters	101 Crawfords Corner Road, Suite 2511, Holmdel, NJ 07733, United States
Languages	English
Parent Organization	IFS
Alexa Ranking	386206

Contact Details

Key Focus Areas & Initiatives

Software development
Service scheduling AI
Customer notifications
Cloud-based software
Route performance analytics
Mobile field service
Performance analytics
Security guard software
Data analytics
Event tracking
Business insights
API for third-party apps
Route planning AI
Proof of service
Route optimization
Client retention
Fleet route optimization
Barcode scanning
Route planning
Software as a service
Customer management
Growth strategies
Service industry software
Automated dispatching
Mobile apps
Order import
Customer notification system
Route management
Customer portals
Industry-specific software
Digital solutions
Incident resolution
Driver app
Automated invoicing
Commercial cleaning software
Workflow automation
Business automation
Enterprise software
Service scheduling
Digital proof of service
Lone worker safety
Scheduling and dispatching
Client engagement
Growth support
Dynamic load balancing
Fintech tools
Scalable solutions
Field service management
Information technology
Scheduling automation
Customer communication
GPS tracking
Real-time tracking
Software solutions
AI-powered scheduling
Service workflow automation
Billing and payments
Driver behavior monitoring
Virtual tracking
Pest control software
FSM software
Industry expertise
Route optimization engine
Delivery tracking
Operations optimization
Scenario planning
Analytics dashboards
Digital transformation
API integration
Performance reporting
CRM integration
Real-time ETA
Proof of delivery
Performance dashboard
Customer engagement platform
Digital tools
Fleet management integration
Service call tracking
Customer experience
Customer feedback tools
Service route simulation
Driver safety monitoring
Last mile delivery software
Digital marketing
Service automation
Workflow management
Business intelligence
Driver monitoring
AI insights
Business growth
Lawn care software
Service business software
B2B
Consulting
Services
Engineering services
Operational efficiency
Payment processing
Lawn care
Pest control
Commercial cleaning
Plumbing
Customer relationship management
Analytics
Mobile app
Marketing automation
Inventory management
Information technology & services
SaaS
Computer software
Enterprises
Marketing & advertising
CRM
Sales

Technologies Used

Amazon AWS
Amazon SES
CallRail
Facebook Custom Audiences
Facebook Login (Connect)
Facebook Widget
Gmail
Google Apps
Google Font API
Google Tag Manager
Intercom
Lever
MailChimp SPF
Marketo
Mobile Friendly
Netlify
Pardot
Rackspace MailGun
React Redux
Remote
Route 53
Salesforce
WP Engine
Wistia
WordPress.org

WorkWave | Company Profile