Verint

Overview

Verint Systems Inc. is a technology company based in Melville, New York, specializing in customer experience automation and actionable intelligence solutions. Originally founded in 1994 as part of Comverse Technology, it became an independent public company in 2002 and fully separated from Comverse in 2013.

The company provides an open platform integrating artificial intelligence, advanced analytics, and automated workflows to analyze customer interactions across multiple channels, including contact centers, websites, and mobile applications. Its portfolio includes customer engagement solutions, automation tools, and a focus on security and surveillance. Verint serves a broad client base across industries such as telecommunications, financial services, healthcare, government, and retail, focusing on cloud-based, AI-driven solutions to elevate customer engagement and operational efficiency.

Basic Information

Contact Details

• Phone: +1 800-483-7468
• Website: verint.com
• LinkedIn: linkedin.com/company/verint
• Twitter: twitter.com/#!/Verint
• AngelList: angel.co/verint-systems
• Facebook: facebook.com/verint

Key Focus Areas & Initiatives

• Customer engagement optimization
• Artificial intelligence
• Customer analytics
• Engagement management
• Workforce optimization
• Contact center solutions
• Branch & backoffice operations
• Automation tools
• Compliance solutions
• Security and surveillance
• Self-service automation
• Predictive analytics
• AI-driven insights
• Consulting
• Customer experience solutions
• Digital transformation
• Omnichannel customer experience
• Quality monitoring
• Cloud migration
• Customer feedback tools

Technologies Used

• AI
• ASP.NET
• Adobe Media Optimizer
• Amadesa
• Atlassian Cloud
• Bootstrap Framework
• Cedexis Radar
• Cornerstone On Demand
• CrazyEgg
• DemandBase
• DoubleClick
• DoubleClick Conversion
• Eloqua
• Eventbrite
• Gettyimages
• Google AdWords Conversion
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Places
• Google Tag Manager
• Linkedin Marketing Solutions
• Microsoft Office 365
• Microsoft-IIS
• Mobile Friendly
• Nginx
• ON24
• OneTrust
• OpinionLab
• Oracle Cloud
• React Redux
• Telligent
• The Trade Desk
• UltraDns
• Varnish
• Verint
• Vidyard
• Vimeo
• Visual Website Optimizer
• WP Engine
• Webex
• WordPress.org
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Lagan Technologies
• Verint Next IT
• Contact Solutions, a Verint Company
• KANA Software
• SenseCy
• eg solutions
• Intellicene
• Avenzor for Pharmaceutical Industries S.A.
• ForeSee (acquired by Verint)
• Telligent - A Verint Company
• Sword Ciboodle
• Monet Software
• HireIQ Solutions, Inc.
• Victrio
• Swk Holdings Corp
• Conversocial, A Verint Company
• OpinionLab, A Verint Company
• MTS Macedonia