TLC DigiTech Pvt. Ltd.

Overview

Based in New Delhi, this tech product and services company, founded in 2003, specializes in digital solutions for customer acquisition, engagement, retention, and loyalty, with a focus on the hospitality and travel sectors. Evolving from a consulting firm to a leader in tech-driven customer relationship management (CRM), TLC DigiTech Pvt. Ltd. operates across 20 locations in India and regions including the Middle East, Africa, Asia, and North America.

The company delivers customized marketing solutions such as CRM initiatives, loyalty program outsourcing, digital marketing, and analytics. Services include end-to-end digital experiences, customer lifecycle management, integrated contact centers, and a robust technology stack centered around Salesforce and other leading platforms. TLC DigiTech partners with major hotel brands to enhance loyalty programs and digital strategies, emphasizing innovation and data monetization to create seamless and engaging journeys for clients.

Basic Information

Contact Details

• Phone: +91 11 4070 1234
• Website: tlcgroup.com
• LinkedIn: linkedin.com/company/tlc-digitech-pvt-ltd

Key Focus Areas & Initiatives

• martech
• loyalty
• luxury hospitality
• digital
• tech solutions
• b2b
• information technology and services
• customer engagement analytics
• customer journey mapping tools
• b2c
• customer data governance
• mobile apps
• digital transformation
• adobe experience manager
• hotel membership management
• cloud platforms
• digital experience platforms
• customer journey optimization tools
• customer data privacy
• customer engagement automation tools
• secure payment gateway
• data analytics
• customer feedback & review platforms
• experience vouchers
• e-commerce
• regional expansion
• d2c
• customer data security
• customer experience management
• customer data management
• customer journey optimization
• customer acquisition tools
• customer data platform integration
• mulesoft
• customer loyalty solutions
• loyalty program management
• customer engagement platforms for hospitality
• customer loyalty management
• digital customer experience
• customer data governance frameworks
• customer engagement automation
• salesforce
• digital marketing
• customer lifecycle management
• customer feedback management
• customer experience platform
• customer experience platforms
• customer loyalty marketing strategies
• food delivery platform
• customer data security & privacy
• customer loyalty
• marketing services
• adobe analytics
• enterprise software
• customer data privacy compliance
• membership subscription platforms
• travel and tourism
• customer relationship software
• customer retention strategies
• customer loyalty rewards program
• customer database
• contact center
• customer loyalty programs
• crm on salesforce
• customer data platform
• salesforce crm
• data analytics tools
• subscription management
• customer loyalty platform
• loyalty & rewards management software
• customer journey
• hospitality technology
• customer experience
• mobile app development
• customer data security standards
• customer engagement
• customer insights
• customer engagement tools
• customer data analytics & insights
• customer experience management (cem)
• client management
• customer engagement platform
• google analytics
• customer data analytics
• hospitality
• technology integration
• adobe campaign
• marketing automation
• loyalty programs
• customer journey tracking
• business intelligence
• services
• crm
• computer systems design and related services
• customer data integration solutions
• customer feedback & satisfaction tools
• personalization
• data privacy
• experience voucher management
• consulting
• customer relationship management
• customer personalization engines
• loyalty program development
• customer personalization
• customer lifecycle
• customer feedback system
• customer journey mapping
• hybrid mobile development
• mulesoft integration
• customer feedback
• customer acquisition
• customer data platform (cdp)
• customer retention
• customer engagement & retention tools
• customer service
• adobe target
• customer journey analytics platforms
• customer engagement platforms
• membership management
• customer data platform (cdp) solutions
• customer loyalty program software
• customer data integration
• customer journey analytics
• customer loyalty marketing
• hybrid mobile apps
• customer loyalty rewards
• real-time dashboards
• food & beverage loyalty
• data monetization
• digital experiences
• lifecycle management
• table reservations
• voucher management
• delivery tech
• takeaway tech
• crm integration
• market analytics
• promotional codes
• real-time updates
• user-friendly interfaces
• dining experiences
• experience gifting
• reservation management
• audit trails
• reporting tools
• cloud integrations
• salesforce solutions
• privacy compliance
• user personalization
• security certifications
• mobile payments
• customer interactions
• gourmet experiences
• customer journeys
• multi-channel contact centers
• training services
• technical support
• marketing initiatives
• partner integration
• third-party collaborations
• online payment gateway
• business analytics
• experiential gifts
• loyalty memberships
• promotional strategies
• finance
• distribution
• transportation & logistics
• information technology & services
• consumer internet
• consumers
• internet
• marketing & advertising
• enterprises
• computer software
• leisure, travel & tourism
• software development
• saas
• analytics
• sales
• financial services

Technologies Used

• Apache
• Bootstrap Framework
• CSS
• Cloudflare DNS
• Confluence
• Facebook
• GoDaddy Hosting
• Google
• Google Ads
• Google Analytics
• Google Search Console
• Google Tag Manager
• HTML Pro
• Heroku
• Instagram
• Ionic
• Javascript
• Jira
• Linkedin Marketing Solutions
• Meta Ads Manager
• Microsoft Office 365
• Mobile Friendly
• Mulesoft
• OneTrust Tech Risk & Compliance
• Outlook
• React Native
• Salesforce
• Slack
• TypeScript
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches