SERVICE 800 | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Industry & Market
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Funding Information
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Headcount Distribution
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Department Breakdown
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Keywords & Focus Areas
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Overview
SERVICE 800 is a market research firm with over 35 years of experience, specializing in phone and online customer satisfaction surveys. Headquartered in Long Lake, Minnesota, the firm serves organizations worldwide by measuring service quality for technical support services, leveraging native-speaking representatives in more than 30 languages for enhanced customer comfort.
The company delivers a comprehensive suite of services, including survey creation and adaptation, collection and analysis of customer feedback, and industry-specific benchmarking for competitive insights. This approach allows clients to focus on improvement initiatives while relying on fully managed survey and feedback programs. SERVICE 800 supports various sectors such as Medical Technology, Information Technology, and Industrial industries, and is recognized for its customer experience measurement expertise.
Key Metrics
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Contact
Technology Stack
Analytics & Tracking
Social & Marketing
Database & Backend
Cloud & Infrastructure
Productivity
How to sell to
Buyer Teams to Target
Customer Experience & Insights
Director of Customer Experience, Customer Insights Manager, Head of Customer Satisfaction, Customer Feedback Analyst, Voice of the Customer Leader, Survey Program ManagerInformation Technology & Data
Chief Information Officer, IT Manager, Business Intelligence Manager, Data Analytics Lead, Systems Administrator, Infrastructure SpecialistOperations & Service Delivery
Director of Operations, Service Quality Manager, Customer Service Director, Operations Coordinator, Process Improvement Manager, Support Team LeadExecutive & Strategic Leadership
Chief Executive Officer, Chief Operations Officer, VP of Business Development, Strategy Director, Managing Director, General ManagerWhat they buy
- Customer feedback collection platforms
- Survey & polling software
- Data analytics & reporting tools
- Multi-channel communication solutions
- CRM systems & integration services
- Benchmarking & competitive analysis services
- Professional training & coaching programs
Signals to watch
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