ScreenMeet - native remote support in ServiceNow, Salesforce and Tanium. | Company Profile
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ScreenMeet - native remote support in ServiceNow, Salesforce and Tanium.
Overview
ScreenMeet is a cloud-native platform that specializes in enterprise-grade remote support solutions. It integrates seamlessly with ServiceNow, Salesforce, and Tanium, allowing for efficient screen sharing, remote control, co-browsing, and voice/video chat. The platform is designed to enhance collaboration without the need for tool-switching or downloads.
The company operates real-time audio, video, and remote support software hosted on Amazon Web Services, ensuring high availability and low latency. It emphasizes security with features like OAuth authentication, SOC 2 Type 2 certification, and AES-256-bit data protection. Offerings include secure device control, real-time collaboration, and asynchronous issue recording. The platform supports a wide range of devices and integrates with various CRM and help desk systems, making it suitable for global enterprises across multiple sectors.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2016 |
| Revenue | 3.1M |
| Headquarters | 50 Fremont Street, San Francisco, California 94105, United States |
| Languages | English |
| Alexa Ranking | 160162 |
Contact Details
- Phone: +1 917-972-5553
- Website: screenmeet.com
- LinkedIn: linkedin.com/company/screenmeet
Key Focus Areas & Initiatives
- Remote support
- Enterprise security
- SaaS
- Screen sharing
- Co-browsing
- Voice and video chat
- ServiceNow, Salesforce, and Tanium integrations
- IT support automation
- Session documentation and summaries
- Compliance and data sovereignty
- AI-powered support tools
- Platform-native remote support
- Knowledge base creation
- Real-time collaboration
- Geo-fencing
- User experience enhancements
Technologies Used
- AI
- Adobe Media Optimizer
- Amazon AWS
- Amazon SES
- Android
- Atlassian Cloud
- Cedexis Radar
- Cloudflare DNS
- DoubleClick
- DoubleClick Conversion
- Facebook Login (Connect)
- Facebook Widget
- Gmail
- Google Analytics
- Google Apps
- Google Dynamic Remarketing
- Google Tag Manager
- Hotjar
- Hubspot
- JQuery 1.11.1
- Leadfeeder
- Linkedin Login
- Linkedin Marketing Solutions
- Linkedin Widget
- Microsoft Office 365
- Mobile Friendly
- React Redux
- Remote
- Render
- Route 53
- Salesforce
- Shutterstock
- Vimeo
- Vincere
- VueJS
- reCAPTCHA
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