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Salesforce | Company Profile

10/1/2025

Salesforce

Overview

Salesforce is a global leader in cloud computing, founded in 1999 in San Francisco by Marc Benioff and his team. The company pioneered the Software-as-a-Service (SaaS) model, providing customer relationship management (CRM) solutions that are delivered entirely over the internet. This innovation has transformed how businesses engage with their customers by simplifying software installation and maintenance.

The core offering is a cloud-based CRM platform, which helps businesses manage sales, customer service, marketing, and analytics. Salesforce also provides a platform for building custom applications and hosts AppExchange, a marketplace for third-party apps. With various cloud solutions such as Sales Cloud, Service Cloud, and Marketing Cloud, Salesforce enables organizations to enhance customer engagement and streamline business operations across multiple industries. Its commitment to customer success and innovation has established it as a dominant player in the cloud computing industry.

Basic Information

Industry information technology & services
Founded 1999
Revenue $38.6B
Headquarters 415 Mission Street, San Francisco, CA 94105, United States
Languages English, German, Spanish, French, Italian, Chinese, Japanese
Alexa Ranking 182

Contact Details

Key Focus Areas & Initiatives

  • Enterprise cloud computing & customer relationship management
  • Cloud computing
  • Enterprise software
  • Software development
  • Data integration
  • Collaboration tools
  • Business analytics
  • Customer journey
  • Multi-channel marketing
  • Sales automation
  • Customer success services
  • Data security & privacy
  • AI-driven automation
  • Marketing automation
  • Business intelligence
  • Subscription software
  • App development platform
  • Digital transformation
  • Industry-specific solutions
  • Customer engagement tools
  • Customer 360 platform

Technologies Used

  • Akamai
  • Atlassian Cloud
  • GitHub Hosting
  • Gmail
  • Google Apps
  • OneTrust
  • Salesforce
  • Salesforce Service Cloud
  • Sprig

Affiliated Organizations & Regional Branches

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