Salesforce

Overview

Salesforce is a global leader in cloud computing, founded in 1999 in San Francisco by Marc Benioff and his team. The company pioneered the Software-as-a-Service (SaaS) model, providing customer relationship management (CRM) solutions that are delivered entirely over the internet. This innovation has transformed how businesses engage with their customers by simplifying software installation and maintenance.

The core offering is a cloud-based CRM platform, which helps businesses manage sales, customer service, marketing, and analytics. Salesforce also provides a platform for building custom applications and hosts AppExchange, a marketplace for third-party apps. With various cloud solutions such as Sales Cloud, Service Cloud, and Marketing Cloud, Salesforce enables organizations to enhance customer engagement and streamline business operations across multiple industries. Its commitment to customer success and innovation has established it as a dominant player in the cloud computing industry.

Basic Information

Contact Details

• Phone: +1 800-664-9073
• Website: salesforce.com
• LinkedIn: linkedin.com/company/salesforce

Key Focus Areas & Initiatives

• Enterprise cloud computing & customer relationship management
• Cloud computing
• Enterprise software
• Software development
• Data integration
• Collaboration tools
• Business analytics
• Customer journey
• Multi-channel marketing
• Sales automation
• Customer success services
• Data security & privacy
• AI-driven automation
• Marketing automation
• Business intelligence
• Subscription software
• App development platform
• Digital transformation
• Industry-specific solutions
• Customer engagement tools
• Customer 360 platform

Technologies Used

• Akamai
• Atlassian Cloud
• GitHub Hosting
• Gmail
• Google Apps
• OneTrust
• Salesforce
• Salesforce Service Cloud
• Sprig

Affiliated Organizations & Regional Branches

• Vlocity, a Salesforce Company
• Desk.com
• Coolan
• MetaMind, Inc.
• Thinkfuse
• Datorama, a Salesforce Company
• Toopher
• Convergence Labs, Inc.
• Pardot
• SteelBrick
• Dimdim
• Informatica
• Spiff (Acquired by Salesforce)
• Implisit
• Salesforce Ventures
• Own Company
• Sailsforce AI
• Manymoon
• Convergence Labs
• Twin Prime
• ChoicePass
• EdgeSpring (acquired by Salesforce)
• Lintao SA (acquired by Salesforce.com in Sep-2021)
• Tempo AI (acquired by Salesforce)
• Salesforce Maps
• Heroku
• Evergage, A Salesforce Company
• Clipboard, inc.
• ClickSoftware
• BeyondCore
• GroupSwim
• Navajo Systems
• MuleSoft
• Aphidas Solutions
• Slack
• Toopher, Inc.
• The CMO Club
• LevelJump (acquired by Salesforce)
• Narrative Science
• Airkit.ai
• PredictSpring
• gravitytank
• PredictionIO
• Zoomin
• Salesforce Commerce Cloud
• Etacts Inc.
• Atonit (acquired by Salesforce)
• Quip
• Mobify, A Salesforce Company
• Sitemasher
• Troops (Acquired by Salesforce - July 2022)
• Krux Digital
• SalesforceIQ
• Tenyx
• Tableau
• Moonhub
• Bluebirds
• Convergence
• Traction on Demand
• Acumen Solutions
• Bonobo AI (Acquired by Salesforce)
• MinHash
• EntropySoft
• Exact Target
• Desk
• CloudCraze Commerce