SaaS Labs | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Email & Communication
Keywords & Focus Areas
SaaS Labs
Overview
SaaS Labs is a global software-as-a-service (SaaS) company based in Palo Alto, California, founded in 2016. It specializes in developing cloud productivity and business process automation tools aimed at enhancing the performance of sales and support teams, particularly in remote work environments. Strongly focused on user-centric design, it simplifies workflows for teams, enabling them to concentrate on customer interactions.
The company provides a suite of cloud-based solutions, such as a flexible phone system for calls and texts, a real-time collaboration platform called Workspace, and Callback Automation to connect businesses with leads efficiently. SaaS Labs primarily serves growing companies seeking scalable communication and automation tools to boost productivity and customer satisfaction. It is recognized for rapid growth and innovation in the SaaS industry, with a notable presence in India and the Asia Pacific region.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2016 |
| Revenue | 42.7M |
| Headquarters | 3260 Hillview Avenue, Palo Alto, California, United States, 94304 |
| Languages | English |
| Alexa Ranking | 140836 |
Contact Details
- Phone: +1 650-843-0988
- Website: saaslabs.co
- LinkedIn: linkedin.com/company/saas-labs
Key Focus Areas & Initiatives
- B2B SaaS solutions
- Workflow automation
- Communication workflow
- Productivity tools
- Remote work enablement
- Social media integration
- Support for startups and subscription businesses
- Enterprise and consumer internet solutions
- Software development
- Helpdesk integration
- Marketing automation
- Customer support software
- Cloud software and infrastructure
- CRM and contact center applications
- Automated messaging and campaign tracking
- Virtual call center services
- Digital customer service platforms
- Productivity and performance analytics
- Customer journey management
- Automated customer service solutions
- Real-time insights and AI-driven analytics
- Sales and support software
- Multi-channel outreach and communication
- E-commerce and retail technology
- Market expansion and SaaS growth initiatives
Technologies Used
- AI
- Amazon AWS
- DNSimple
- Dropbox
- Gmail
- Google Analytics
- Google Apps
- Google Font API
- Google Tag Manager
- Microsoft Office 365
- Mobile Friendly
- Outlook
- Remote
- Salesforce
Community
