Route Mobile Limited

Overview

Route Mobile Limited is an Indian cloud communications platform as a service (CPaaS) company, founded in 2004 and headquartered in Mumbai. The company operates globally, with a presence in over 55 countries across Asia-Pacific, the Middle East, Africa, Europe, and North America. It serves enterprises, over-the-top (OTT) players, and mobile network operators (MNOs), processing over 106.8 billion billable transactions annually.

The company provides a wide range of communication solutions, including messaging services, voice and cloud telephony, email services, SMS filtering, analytics, and monetization solutions. It also integrates conversational AI across multiple communication channels. With more than 3,000 active billable clients, Route Mobile caters to banking, e-commerce, healthcare, social media, travel, and telecommunications industries. In the most recent fiscal year ending March 31, 2023, it reported a total revenue of ₹1,200 crores, reflecting a 20% year-over-year increase.

Basic Information

Contact Details

• Phone: +91 22 4033 7676
• Website: routemobile.com
• LinkedIn: linkedin.com/company/routemobile
• Twitter: twitter.com/routemobile
• Facebook: facebook.com/routemobilelimited/

Key Focus Areas & Initiatives

• Mobile messaging and enterprise messaging
• Cloud communications (CPaaS)
• SMS firewall, filtering, and hubbing
• Voice and cloud telephony solutions
• Email services and automation
• Analytics and advanced telecom solutions
• Conversational AI chatbots and omnichannel APIs
• Marketing automation and digital marketing
• Payment and secure communication
• Global messaging network and connectivity
• Customer experience management
• Fraud detection and customer data privacy
• Integration with business applications (e.g., Salesforce)
• Healthcare, finance, retail, and e-commerce communication

Technologies Used

• AI
• Amazon AWS
• Apache
• Avaya
• Bootstrap Framework
• Cloudinary
• DNS Made Easy
• DoubleClick
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google AdWords Conversion
• Google Apps
• Google Font API
• Google Tag Manager
• Linkedin Marketing Solutions
• Microsoft Office 365
• Mobile Friendly
• New Relic
• Remote
• WordPress.org
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Cellent Technologies
• 365squared
• Call 2 Connect India Pvt Ltd
• Masiv
• Call2Connect
• phonon, automating outcomes
• Mr Messaging