Protocall Services, Inc.

Overview

Protocall Services, Inc. is a behavioral health company based in Portland, Oregon, founded in 1992. The company specializes in telephonic and digital behavioral health services, partnering with organizations to provide 24/7 access to counseling, crisis assessment, intervention, and stabilization services. Their mission focuses on delivering timely and effective support during crises while ensuring continuous access to quality behavioral health and wellness services.

Protocall offers specialty telephonic behavioral health support, crisis response, and digital care solutions. The company has developed Welltrack, a comprehensive ecosystem that combines technology and clinical expertise to assist individuals throughout their behavioral health journey. Professional clinicians, counselors, and Certified Peer Support Specialists provide crisis support, aiming to enhance access to care and improve efficiency for clients. The organization fosters a culture centered on integrity and employee well-being, including remote work opportunities and support programs for staff.

Basic Information

Contact Details

• Phone: +1 800-435-2197
• Website: protocallservices.com
• LinkedIn: linkedin.com/company/protocall-services-inc.

Key Focus Areas & Initiatives

• mental health triage
• call center
• behavioral health
• selfhelp app
• provider network
• information technology
• digital mental health
• crisis care
• population health management
• digital behavioral health tools
• care management
• multistage cloud migration
• high reliability infrastructure
• healthcare
• mental health solutions
• digital counseling
• data resiliency
• microsoft azure
• clinical-designed solutions
• cloud migration
• behavioral health solutions
• 24/7 crisis response
• digital mental health platform
• cost savings in healthcare it
• community partnerships
• care coordination
• digital mental health ecosystem
• welltrack ecosystem
• remote crisis intervention
• government
• hipaa compliance
• digital health ecosystem integration
• behavioral health technology
• digital health innovation
• offices of mental health practitioners (except physicians)
• services
• crisis stabilization
• hipaa and hitrust certifications
• healthcare technology
• mental health access
• digital therapy
• telehealth
• digital health platform
• care continuum expansion
• crisis intervention
• mental health apps
• b2b
• data security
• mental health crisis services
• mental health services
• behavioral health digital tools
• education
• health care
• health, wellness & fitness
• hospital & health care
• computer & network security
• information technology & services

Technologies Used

• AI
• ASP.NET
• Bootstrap Framework
• Constant Contact
• Gmail
• Google Apps
• Google Tag Manager
• Microsoft Azure Hosting
• Microsoft Office 365
• Microsoft-IIS
• Mobile Friendly
• Remote
• Vimeo
• WordPress.org

Affiliated Organizations & Regional Branches

• Welltrack