Pioneer State Mutual Insurance Company

Overview

Pioneer State Mutual Insurance Company is a property-casualty insurance carrier based in Flint, Michigan. Established in 1908, the company focuses on providing a diverse range of insurance products for individuals, farms, and businesses within Michigan. Their approach is centered on personalized service, functioning through a network of independent insurance agents to deliver tailored coverage solutions.

Offerings include insurance for farmowners, homeowners, autos, businesses, renters, condos, personal umbrellas, mobile homes, motorcycles, commercial autos, workers' compensation, and commercial umbrellas. The company is dedicated to compassionate, ethical service, striving to deliver peace of mind and informed insurance decisions. Financially, Pioneer State Mutual holds an "A+" rating from AM Best and an "A-" from the Better Business Bureau, reflecting strong fiscal health and customer-focused operations.

Basic Information

Contact Details

• Phone: +1 800-837-7674
• Website: psmic.com
• LinkedIn: linkedin.com/company/pioneer-state-mutual

Key Focus Areas & Initiatives

• Insurance solutions for individuals, farms, and businesses
• Farmowners, homeowners, auto, business, renters, condo, and umbrella insurance
• Personalized service through independent agents
• Claims reporting and handling
• Policy management and changes
• Customer support and online payment options
• Roadside assistance
• Agent locator and insurance education
• Financial strength and client satisfaction
• Discount programs and coverage options
• Mobile app and claims survey
• Community service and greener practices
• Job opportunities and employee rewards
• Technology integration for smarter solutions

Technologies Used

• Bootstrap Framework
• Google Analytics
• Google Tag Manager
• MessageGears
• Microsoft Office 365
• Mobile Friendly
• Netriplex
• Outlook
• VueJS

Affiliated Organizations & Regional Branches