Outset

Overview

Outset is a San Francisco-based company founded in 2023 that specializes in AI-driven user research. It offers a platform that utilizes large language models to conduct AI-moderated qualitative research interviews. Participants can engage through voice, text, video, or screen-sharing, while the AI synthesizes results and provides instant reporting and analytics. This approach allows for faster and more scalable research compared to traditional methods.

The company focuses on various aspects of user research, including usability testing, concept testing, and exploratory research. Its solution is designed to be significantly more efficient, claiming to be eight times faster and 81% less expensive than conventional research methods. With over 50 enterprise customers, including Nestlé and Microsoft, Outset helps organizations accelerate innovation and gain deeper insights into customer experiences. The company aims to expand its offerings in design and customer experience research while fostering community engagement through events and open research programs.

Basic Information

Contact Details

• Website: outset.ai
• LinkedIn: linkedin.com/company/outset-ai

Key Focus Areas & Initiatives

• Software development
• AI-powered qualitative research
• User experience
• Market research
• AI synthesis
• Product concept validation
• AI research platform
• Rapid insights
• Video and audio interviews
• User testing
• Consumer insights
• Automated highlight reels
• AI-moderated interviews
• Participant recruitment
• Dynamic probing
• Instant data synthesis
• Cost-effective research
• Multilingual AI interviewer
• Multimodal research
• Scalable consumer insights
• Automated thematic analysis
• Customizable discussion guides
• Resource-efficient research
• Multilingual research
• Product development
• B2B
• Services
• Marketing research and public opinion polling
• Deep learning
• UX
• Artificial intelligence

Technologies Used

• AI
• Android
• Deel
• Gmail
• Google Apps
• Google Tag Manager
• Hubspot
• Microsoft Office 365
• Mobile Friendly
• Remote
• Reviews
• Route 53
• Webflow

Affiliated Organizations & Regional Branches