OpsTalent

Overview

Based in London, UK, and with operational offices in Poland, this outsourcing company specializes in software development and multi-lingual customer experience solutions. By leveraging Poland’s skilled workforce, the organization delivers tailored services such as bespoke software development, remote development teams, IT tech support, and customer care in over 20 languages.

It serves a diverse range of clients, from multinational corporations to startups, and emphasizes a positive workplace culture, innovation, and quality. Services include appointment setting, market research surveys, and post-sale customer support focused on enhancing the customer journey and driving brand loyalty.

Basic Information

Contact Details

• Phone: +44 20 3519 5290
• Website: opstalent.com
• LinkedIn: linkedin.com/company/opstalent

Key Focus Areas & Initiatives

• Software development
• Remote IT development teams
• Culture is everything
• IT support
• Maintenance
• Testing
• Web
• Mobile apps
• IT tech support
• Multilingual customer care (30 languages)
• Outsourcing & offshoring consulting
• Information technology & services
• Customer journey enhancement
• Appointment setting
• Market research surveys
• Post-sale customer support
• Brand loyalty development
• Employee well-being initiatives
• Effective client communication

Technologies Used

• AI
• Comm100
• Gmail
• Google Apps
• Google Cloud Hosting
• Microsoft Office 365
• Mobile Friendly