Nuance Communications

Overview

Nuance Communications is a multinational software technology company based in the U.S., specializing in conversational and cognitive artificial intelligence. Founded in 1992 and headquartered in Burlington, Massachusetts, it focuses on speech recognition, natural language processing, and biometric security technologies. The company delivers AI-driven solutions that enhance productivity, security, and user engagement across various industries.

The business operates through three main segments. The Healthcare AI Solutions segment offers clinical speech and language understanding tools, such as Dragon Medical Cloud, to improve medical documentation and care delivery. The Enterprise AI Solutions segment provides customer engagement and automation solutions to increase service efficiency, while biometric security technologies, including voice and facial recognition, are implemented to protect sensitive data and enable secure authentication. Nuance markets its products directly and through a network of resellers, serving diverse markets such as healthcare, telecommunications, and financial services. Its growth has been strengthened by strategic mergers, acquisitions, and integration into Microsoft’s cloud and healthcare offerings.

Basic Information

Contact Details

• Phone: +1 866-384-4277
• Website: nuance.com
• LinkedIn: linkedin.com/company/nuance-communications

Key Focus Areas & Initiatives

• Voice recognition
• Natural language understanding
• Health information technology
• Clinical language understanding
• Voice biometrics
• Document imaging
• Print management
• Connected car
• Software
• Text-to-speech
• Chatbots
• Virtual assistants
• Call center
• Artificial intelligence
• Machine learning
• Speech recognition
• Clinical documentation
• Smart home
• Internet of things
• Dictation
• Home automation
• Computer software: prepackaged software
• Technology
• Software development
• AI-powered solutions
• Conversational AI
• Ambient intelligence
• Healthcare technology
• Productivity enhancement
• Customer engagement
• Cloud-based solutions
• Microsoft integration
• Healthcare providers
• Enterprise solutions
• Automation
• Patient experience
• Workflow transformation
• Diagnostic solutions
• Transcription services
• Voice control
• Cybersecurity
• Document management
• Interactive voice response
• Customer satisfaction
• Operational efficiency
• Data-driven care
• Clinical intelligence
• Healthcare IT partnerships
• EHR integration
• Personalized customer experience
• Cost savings
• Innovation
• Teamwork
• Transparency
• Integrity
• Healthcare AI
• Patient engagement
• Automated workflows
• Dragon Medical One
• Ambient clinical intelligence
• Powerscribe
• Document automation
• Efficiency in healthcare
• Revenue integrity
• Voice command technology
• Cloud-based dictation
• Patient care optimization
• Compliance and coding
• AI for financial services
• Interoperability
• Customizable software
• Real-time data capture
• Patient support solutions
• AI-driven insights
• Insurance documentation
• Legal documentation automation
• Reduce operational costs
• Mobile dictation solutions
• Improved accuracy
• Telehealth solutions
• Biometrics technology
• Voice technology
• Digital transformation
• AI for government
• AI in telecommunications
• Robust data security
• Healthcare interoperability
• Billing accuracy
• Telecom solutions
• Customer experience solutions
• Robust analytics
• Healthcare analytics
• Process automation
• Patient safety
• Transcription software
• User experience enhancement
• Clinical intelligence tools
• Integrated systems
• Virtual assistant technology
• B2B
• Government
• Services
• Consumers
• Consumer electronics
• Hardware

Technologies Used

• AI
• Akamai
• Atlassian Cloud
• Backbone JS Library
• DNS Made Easy
• DemandBase
• Microsoft Office 365
• OneTrust
• Outlook
• React Redux
• Taboola Newsroom
• TripleLift
• WP Engine
• Workday

Affiliated Organizations & Regional Branches

• MacSpeech, Inc.
• Language and Computing, Inc.
• Control Systems Copitrak
• Information Technologies Australia
• Loquendo
• Swype Inc.
• Swype
• eScription