NeuraFlash

Overview

NeuraFlash is a technology consulting company based in Burlington, Massachusetts, specializing in AI solutions for Salesforce and AWS platforms. Founded in 2016, it has established itself as a leading partner in the industry, recognized as Salesforce's #1 Service AI Partner. The company focuses on leveraging generative AI and automation to enhance business processes, optimize operations, and improve analytics for organizations across various sectors.

It offers a range of services, including implementation of custom solutions, change management support, managed services, and analytics strategies. With expertise in delivering AI-powered solutions that automate customer service, sales, and field operations, their offerings include AI chatbots, agentic AI solutions, and integration tools. The recent agreement to be acquired by Accenture is set to further strengthen its capabilities and industry impact.

Basic Information

Contact Details

• Phone: +1 844-638-7235
• Website: neuraflash.com
• LinkedIn: linkedin.com/company/neuraflash
• Twitter: twitter.com/NeuraFlash
• Facebook: facebook.com/NeuraFlash/

Key Focus Areas & Initiatives

• Artificial intelligence
• Machine learning
• Predictive analytics
• Digital channels
• Salesforce Einstein
• Customer success
• Marketing cloud
• CPQ
• Field service lightning
• Service cloud
• Digital transformation
• Customer 360
• Salesforce chat
• Salesforce message
• Salesforce live agent
• Einstein analytics
• Einstein bot
• Amazon Web Services
• Service cloud voice
• Contact center transformation
• Sales transformation
• Billing
• Amazon Connect
• Lex bots
• TableauCRM
• MuleSoft
• Tableau analytics
• Chatbots
• Generative AI
• Bedrock
• Einstein GPT
• Agentforce
• Agentforce voice
• Software development
• AI products
• AI platform customization
• Data cloud
• Public sector
• AI for operations
• Logistics
• Platform integration
• AI in energy
• AI enterprise software
• Telecom
• Customer support automation
• AI-powered solutions
• AI for marketing
• AI for sales and service
• AI product suite
• AI customer support
• Revenue cloud
• AI-driven customer service
• AI in financial services
• Customer engagement
• Contact center solutions
• AI in public sector
• AI for sales
• Manufacturing
• AI for sales automation
• Field service
• Retail
• Salesforce integration
• Business transformation
• AI strategy
• Media
• Bring your own channel
• High tech
• AI automation
• Energy
• Government
• AI platform
• AI for customer service
• Consulting services
• Education
• AI in media
• Automation tools
• Customer journey
• AI in government
• Sales cloud
• AI consulting
• AI enterprise solutions
• Business process automation
• Data analytics
• Salesforce solutions
• CRM solutions
• AI for service
• Business automation
• Implementation services
• AI implementation services
• DocuSign Ignite
• AI in telecom
• AI platform development
• AI for business processes
• AI in healthcare
• AI in retail
• Automotive
• MuleSoft integration
• AI cloud solutions
• Agentforce platform
• AWS cloud services
• Healthcare
• AI workflow automation
• AWS solutions
• AI in high tech
• Cloud solutions
• AI in manufacturing
• AI chatbots
• CRM analytics
• AI in logistics
• AI in automotive
• Digital engagement
• Customer experience
• Financial services
• AI for operational efficiency
• AI in education
• AI data analytics
• AI in contact centers
• Data integration
• B2B
• Consulting
• Services
• Computer systems design and related services
• Automation
• Managed services
• Technology consulting
• Operational efficiency
• Enterprise software
• Enterprises
• Computer software
• Logistics & supply chain
• Mechanical or industrial engineering
• Oil & energy
• Governments
• Management consulting
• Education management
• Health care
• Health, wellness & fitness
• Hospital & health care
• Cloud computing

Technologies Used

• AI
• Ahrefs
• Amazon AWS
• Amazon SES
• Android
• Atlassian Cloud
• Canva
• Circle
• Data Analytics
• Data Storage
• DoubleClick
• DoubleClick Conversion
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Greenhouse.io
• Gusto
• Hotjar
• Linkedin Marketing Solutions
• Micro
• Mobile Friendly
• Pardot
• Proofpoint
• Python
• React Native
• Remote
• Render
• Reviews
• Salesforce
• Salesforce Live Agent
• Semrush
• Stitch
• Tableau
• Vonage
• Webflow
• Webmail
• YouTube

Affiliated Organizations & Regional Branches

• Accenture