Netcracker Technology | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
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Keywords & Focus Areas
Netcracker Technology
Overview
Netcracker Technology is a global telecommunications technology company based in Waltham, Massachusetts. Founded in 1993, it has been a wholly owned subsidiary of NEC Corporation since 2008. The company specializes in full-stack Business Support Systems (BSS) and Operational Support Systems (OSS) software, along with professional services tailored for communications service providers and cable providers worldwide.
Netcracker delivers solutions for customer engagement and network operations, including cloud-native software for scalability and virtualization technologies such as SDN and NFV. The company also provides generative AI applications for the telecom industry, digital satellite service support software, and professional services in system integration and IT consulting. With a global presence and commitment to innovation, Netcracker supports clients in digital transformation initiatives and operational excellence.
Basic Information
| Industry | telecommunications |
|---|---|
| Founded | 1993 |
| Revenue | 3.5B |
| Headquarters | 95 Sawyer Road, Waltham, MA 02453, United States |
| Languages | English |
| Parent Organization | NEC Corporation |
| Alexa Ranking | 30216 |
Contact Details
- Phone: +1 781-419-3300
- Website: netcracker.com
- LinkedIn: linkedin.com/company/netcrackertech
- Twitter: twitter.com/NetCrackerTech
- AngelList: angel.co/netcracker-technology
- Facebook: facebook.com/NetCrackerTech
Key Focus Areas & Initiatives
- BSS
- OSS business support systems
- Operations support systems
- Customer engagement
- Product management
- Device management
- Telecom operations & management solutions
- Revenue management
- Resource management
- Service fulfillment
- Assurance
- Managed services
- Rating and charging
- Billing
- Software-defined networking
- Network functions virtualization
- MANO
- Orchestration
- Partner management
- Digital transformation
- Network transformation
- Business transformation
- 5G
- Customer experience management
- IT transformation
- AI and generative AI
- Digital satellite services
- Multi-cloud technology
- Automation solutions
- Telecom operators support
- Innovation initiatives
- Cloud-native applications
- IT services
- B2B, B2C, D2C services
- Consulting
- Network management
- Cloud deployment
- Software solutions
- Machine learning
- Digital infrastructure
- Data analytics
- Professional services
- Market leadership
- Real-time revenue management
- Omnichannel engagement
- Service orchestration
- Open RAN
- Partner ecosystem
- Operational efficiency
- Virtualization
- Enterprise software
- Smart cities and IoT solutions
- Healthcare, finance, transportation & logistics, energy & utilities
- Information technology & services
- Artificial intelligence and AI-powered operations
Technologies Used
- AI
- DoubleClick
- DoubleClick Conversion
- Google Analytics
- Google Dynamic Remarketing
- Google Tag Manager
- Linkedin Marketing Solutions
- Marketo
- Mobile Friendly
- Nginx
- Route 53
- Wistia
- reCAPTCHA
Community
