Mihup.ai | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Contact Information
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Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
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Keywords & Focus Areas
Mihup.ai
Overview
This organization, founded in 2016 and headquartered in Kolkata, India, operates within the AI technology sector. Specializing in conversational AI and voice intelligence platforms, the company focuses on enhancing contact centers and customer service through innovative solutions that capture not just language but also context and emotion.
Its core offerings include real-time AI assistance, speech analytics, and automated virtual agents to drive contact center efficiency and improve the customer journey. The solutions address agent retention, enable real-time support, and facilitate personalized interactions. Applications span banking, insurance, healthcare, and automotive industries, with services including multilingual voice AI and analytics tools for auditing calls and optimizing conversations.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2016 |
| Revenue | 14M |
| Headquarters | Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor, DN-62, Sector-V, Salt Lake, Kolkata, West Bengal 700091, India |
Contact Details
- Phone: +91 33 4004 6120
- Website: mihup.ai
- LinkedIn: linkedin.com/company/mihup
Key Focus Areas & Initiatives
- Contextual understanding in conversational AI
- Voice assistant solutions for contact centers
- Automatic and multilingual speech recognition
- Customer journey analytics and automation
- AI in logistics and CRM integration
- Voice biometrics and speech analytics platform
- AI applications in banking, fintech, insurance, healthcare, and automotive industries
- Real-time insights and conversation analytics
- Call routing automation and escalation detection
- Call center efficiency improvements
- Emotion detection in calls and call transcription accuracy
- Automated compliance checks and issue detection
- Multi-channel and multi-language support
- Agent assist technology and automated quality assurance
- Customer engagement and sentiment analysis
Technologies Used
- AI
- AWS Trusted Advisor
- Android
- Bootstrap Framework
- CallMiner Eureka
- Circle
- Cisco ASR 1000
- Docker
- DoubleClick
- Gmail
- GoDaddy Hosting
- Google Apps
- Google Font API
- Google Tag Manager
- Hotjar
- IBM ILOG CPLEX Optimization Studio
- IoT
- Kubernetes
- LangGraph
- Langchain
- Linkedin Marketing Solutions
- Microsoft Azure
- Mobile Friendly
- Remote
- SparkPost
- Varnish
- WordPress.org
Community
