Krëfel NV

Overview

Krëfel NV is a Belgian retail chain specializing in consumer electronics, audio, video, telecommunications, and multimedia products. With over 70 stores, the company maintains a robust online presence and offers convenient features such as free next-day delivery for orders made before 22:00, a user-friendly mobile app, and seamless shopping options including Click & Collect and secure payment methods.

Customers benefit from a wide range of products including household appliances, televisions, and leading brands. Krëfel NV provides value-added services like free delivery for large items, expert installations, and trade-in programs for used appliances. The company is committed to sustainability, promoting recycling initiatives, solar energy usage, and accepts eco-chèques for payments, all while ensuring customer satisfaction with a 30-day return policy.

Basic Information

Contact Details

• Phone: +32 2 255 00 00
• Website: krefel.be
• LinkedIn: linkedin.com/company/krefel

Key Focus Areas & Initiatives

• Consumer electronics & kitchens
• Smart home & devices
• Energy saving tips & advice
• Duurzaam energiegebruik
• Recycling programs & eco initiatives
• Distribution and logistics
• E-commerce & B2C
• Premium home appliances
• Trade-in and buyback programs
• Herbruik van toestellen
• Eco products and recyclable packaging
• Internet of Things
• Fast, free delivery
• Customer service
• Expert installation services
• Acceptance of eco-chèques
• 30-day reflection period for returns
• Solar energy initiatives
• Gaming & multimedia
• Smartwatches & accessories

Technologies Used

• AI
• Akamai
• Amazon AWS
• ExactTarget
• Facebook
• Gmail
• Google Apps
• Instagram
• Mailchimp Mandrill
• OneTrust
• React Redux
• Render
• Salesforce
• Salesforce CRM Analytics
• SchoolMessenger
• Taboola Newsroom
• WhatsApp

Affiliated Organizations & Regional Branches

• Boulanger