GoHealth

Overview

GoHealth, Inc. is a prominent health insurance marketplace based in Chicago, Illinois, founded in 2001. Originally known as Norvax, LLC, the company rebranded in 2009 and began trading publicly on NASDAQ in 2020. The organization focuses on connecting individuals and families with suitable health insurance plans through a technology-driven platform supported by licensed insurance agents.

Its offerings include individual and family health insurance solutions, Medicare Supplement and Advantage Plans, and access to ancillary products such as dental and vision insurance. The platform also enables users to compare a variety of health plans and customize their coverage, emphasizing personalized guidance and consumer trust. Primary customers are individuals without employer-based insurance and Medicare beneficiaries looking for cost-effective healthcare options.

Basic Information

Contact Details

• Phone: +1 855-792-0088
• Website: gohealth.com
• LinkedIn: linkedin.com/company/gohealth

Key Focus Areas & Initiatives

• Software development and technology-driven insurance solutions
• Health insurance plan comparison and guidance
• Medicare plan selection and enrollment assistance
• Customer-centric insurance and consumer trust
• Insurance partnerships and provider network agreements
• Specialized Medicare products (Part A, B, C, D, Medigap, Medicare Advantage)
• Virtual care and telehealth services
• Licensed insurance agent support
• Healthcare coverage and cost evaluation
• Ancillary health options (dental, vision, chronic disease management, special needs plans)
• AI and machine learning applications in insurance
• Lead generation and customer acquisition
• B2B and B2C insurance marketplace models

Technologies Used

• Amazon SES
• Barracuda Networks
• Mailchimp Mandrill
• Microsoft Office 365
• NetSuite
• Outlook
• Pardot
• Remote
• Route 53
• Slack
• WP Engine
• Zendesk