GlobalStep

Overview

GlobalStep is a prominent provider of outsourced technology services and creative solutions for the video games industry. Established in 2005 and based in Dallas, Texas, the company operates globally with offices in North America, Europe, and Asia, including locations in Montreal and the UK.

The organization delivers a comprehensive suite of services across the game development lifecycle, including quality assurance testing, multilingual localization, dedicated player support, data analytics for game performance, and both creative and technical support for art and game design. Having collaborated with over 350 game studios and contributed to the launch of more than 3,000 AAA titles, it demonstrates extensive expertise within the gaming sector. Acquired by eClerx in March 2021, GlobalStep continues to strengthen its global delivery while remaining committed to innovation and client collaboration.

Basic Information

Contact Details

• Phone: +1 214-257-8088
• Website: globalstep.com
• LinkedIn: linkedin.com/company/globalstep

Key Focus Areas & Initiatives

• Interactive entertainment solutions
• Application and app development
• Quality assurance testing and game QA
• Multilingual localization and cultural adaptation
• Player support and automation
• Analytics and game performance benchmarking
• Translation and localization QA
• Art and game design support
• Contact center services
• Digital product engineering
• Global service and multinational support
• Certification testing and game industry compliance
• Playtest strategies and analytics
• Consulting and industry-specific solutions
• Game asset creation, optimization, and rigging

Technologies Used

• AI
• Amazon AWS
• Deel
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Cloud Hosting
• Google Font API
• Google Tag Manager
• Hotjar
• Linkedin Marketing Solutions
• Microsoft Office 365
• Mobile Friendly
• Nginx
• Outlook
• Remote
• Salesforce
• WordPress.org
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Bug-Tracker