Genpact

Overview

Genpact is a global technology services and solutions company that provides value to enterprises across various industries. Founded in 1997 as a business process outsourcing unit of General Electric, it became independent in 2005 and has since expanded its client base significantly. Headquartered in multiple countries, it is listed on the New York Stock Exchange.

The company offers a wide range of services, including business process outsourcing in finance, insurance, IT management, and technical support. It also specializes in digital transformation, utilizing analytics, automation, and artificial intelligence to enhance operational efficiency. Its industry-specific solutions cater to sectors such as financial services, healthcare, manufacturing, and retail. With a focus on continuous learning and innovation, Genpact integrates advanced technologies and methodologies to help clients improve their business processes and adapt to changing market demands.

Basic Information

Contact Details

• Phone: +1 212-896-6600
• Website: genpact.com
• LinkedIn: linkedin.com/company/genpact

Key Focus Areas & Initiatives

• Banking
• Financial services
• Energy
• Insurance
• Healthcare payer
• Capital market
• Healthcare provider
• Aerospace
• Hitech
• Automotive
• Hospitality
• Chemical
• Life science
• Pharmaceuticals
• Consumer goods
• Retail
• Telecom
• Transport
• Logistics
• Digital transformation
• Business consulting
• Professional services
• Artificial intelligence
• Consumer discretionary
• Business consulting & services
• Supply chain AI
• Digital ecosystem
• AI-driven decision support
• Healthcare analytics
• Retail digitalization
• Supply chain management
• AI-driven solutions
• AI adoption
• Manufacturing optimization
• Business intelligence
• Last-mile expertise
• Continuous learning
• Social responsibility
• Healthcare
• Automation platforms
• Customer care solutions
• AI for risk and compliance
• Client trust
• Digital technologies
• AI-powered business outcomes
• Manufacturing
• Innovation
• Services
• Generative AI
• Agentic AI solutions
• AI in finance
• Analytics platforms
• AI in manufacturing
• Marketing automation
• Operational efficiency
• Technology platforms
• Data analytics
• Business innovation
• Process reengineering
• Intelligent automation
• AI for resilience
• Regulatory compliance
• Business process management
• B2B
• Insurance solutions
• Client impact
• Software development
• Lean digital
• Industry expertise
• Machine learning
• Customer engagement
• Customer relationship management
• Healthcare operations
• Predictive analytics
• Process intelligence
• Consulting
• AI for business models
• Process automation
• Consulting services
• Risk management
• Customer experience AI
• Technology consulting
• Digital strategy
• Operational resilience
• Genpact cora platform
• Operational excellence
• Genpact cora
• Data-driven decision making
• Client outcomes
• Global service provider
• Genome collective intelligence
• AI in healthcare
• Process optimization
• Global presence
• Customer experience
• AI and data analytics
• Business process outsourcing
• Supply chain resilience
• Management consulting services
• Workforce training
• AI for operational excellence
• Cloud technologies
• AI integration
• Genome platform
• Digital platforms
• Automation software
• Process orchestration
• AI in retail
• Supply chain
• AI solutions
• Finance solutions
• Risk and compliance
• Business process services
• Digital operations
• Customer care
• Sustainability services
• High tech solutions
• Enterprise technology
• Data-driven insights
• Strategic sourcing
• Procurement optimization
• Automation tools
• Employee onboarding
• Virtual assistants
• ERP integration
• Contract management
• Legal document automation
• Data security solutions
• Financial crime detection
• Experience design
• Business transformation
• Employee training solutions
• Reporting and compliance solutions
• Document processing
• Product research analytics
• Omnichannel customer service
• AI-driven decision making
• Digital customer insights
• Enterprise resource planning
• Chatbot technology
• Finance
• Distribution
• Consumer products & retail
• Transportation & logistics
• Leisure, travel & tourism
• Medical
• Consumers
• Management consulting
• Professional training & coaching
• Information technology & services
• Logistics & supply chain
• Analytics
• Health care
• Health, wellness & fitness
• Hospital & health care
• Mechanical or industrial engineering
• Marketing & advertising
• SaaS
• Computer software
• Enterprise software
• Enterprises
• CRM
• Sales
• Marketing

Technologies Used

• AI
• Adobe Media Optimizer
• Amadesa
• Atlassian Cloud
• Avature
• Bing Ads
• Bizible
• Bootstrap Framework
• BuddyPress
• CSC Corporate Domains
• Cedexis Radar
• CloudFlare
• Contently
• DemandBase
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Hotjar
• Linkedin Marketing Solutions
• MX Logic
• Marketo
• Microsoft Office 365
• Mimecast
• Mobile Friendly
• OneTrust
• Piwik
• Quantcast
• Remote
• Route 53
• Scene7
• Taboola
• Taleo
• Teads
• Twitter Advertising
• Vimeo
• Visual Website Optimizer
• VueJS
• Wistia
• reCAPTCHA

Affiliated Organizations & Regional Branches

• LeaseDimensions, Inc.
• Alliance of Claim Assistance Professionals
• Rightpoint India
• Genpact Headstrong Capital Markets
• RAGE Frameworks Inc.
• Endeavour Info Consulting Services Private Limited
• PNMsoft
• Barkawi Group
• Raizlabs
• OnSource Online
• Axis Risk Consulting Services Private Limited, A Genpact Company
• Rightpoint
• PHARMALINK LIMITED