Bicom Systems - BA

Overview

Founded in 2004, this international telecommunications software company operates across Bosnia and Herzegovina, London, Canada, France, and the USA. It specializes in Unified Communications (UC) solutions, providing a comprehensive suite of telecommunication software products and services tailored for modern communication needs.

Offerings include platforms for managing voice, video, and messaging communications, scalable VoIP solutions, and Unified Communications as a Service (UCaaS) products that integrate multiple communication methods. The company also provides customizable software engineering services for telecom operators, service providers, and enterprises, focusing on reliability, innovation, and customer satisfaction.

Basic Information

Contact Details

• Phone: +1 954-278-8470
• Website: bicomsystems.com
• LinkedIn: linkedin.com/company/bicom-careers

Key Focus Areas & Initiatives

• Software engineering & telecommunication
• Cost-effective UC deployment
• Customizable UC branding
• Security
• Cost reduction
• Virtualized UC hosting
• Video conferencing
• Security and encryption
• Multi-tenant management
• Secure communication
• UCaaS (Unified Communications as a Service)
• CRM integration
• Telephony systems (cloud, on-premise, hybrid)
• Serverware solutions
• Call routing
• Secure SIP environment
• Contact center platforms
• Virtual meetings
• Multi-channel support
• Unified communications platform
• Remote agent support
• Training and support
• Omnichannel contact center
• Multi-platform support
• Deployment flexibility
• Open standards for UC
• Collaboration tools
• Partner ecosystem
• Industry-specific UC solutions
• Cloud PBX
• Scalable UC solutions
• B2B communication software
• Multi-channel contact center
• Agent monitoring
• Enterprise UC
• Call recording
• SMS/MMS messaging
• White-label deployment
• Call queuing
• Customer experience enhancement
• Omnichannel customer engagement
• Hybrid cloud solutions
• Remote work support
• Mobile UC
• Cloud telephony solutions
• Open-source telephony integration
• API integration
• VOIP technologies
• Enterprise-grade security
• Real-time analytics and monitoring
• Presence management
• Multi-location UC
• Reseller and partner programs

Technologies Used

• 33Across
• 8x8
• Active Campaign
• AdRoll
• Aircall
• Avaya
• Bootstrap Framework
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Five9
• Freshdesk
• Genesys
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Play
• Google Plus
• Google Tag Manager
• LeadForensics
• Linkedin Login
• Linkedin Marketing Solutions
• Linkedin Widget
• Microsoft Office 365
• Mitel
• Mobile Friendly
• Multilingual
• Nginx
• RingCentral
• Ruby On Rails
• Salesforce
• Talkdesk
• Twilio
• Ubuntu
• Vonage
• VueJS
• WordPress.org
• YouTube
• iTunes
• reCAPTCHA