Avaya

Overview

Avaya LLC is a multinational technology company based in Morristown, New Jersey, specializing in cloud communications, unified communications, contact center solutions, and workstream collaboration services. The company serves over 220,000 customer locations across 190 countries and has evolved through various acquisitions and partnerships, including a notable collaboration with RingCentral for its Avaya Cloud Office.

The organization offers tailored solutions for complex communication needs such as the Avaya Experience Platform for customer engagement, Avaya UCaaS for unified communications, and Avaya Aura, an integrated platform for contact centers. Additional offerings include collaboration tools like Avaya Spaces and enterprise hardware like HD audio desk phones and video systems. Avaya is dedicated to enhancing customer experience and supporting hybrid cloud environments for large organizations.

Basic Information

Contact Details

• Phone: +1 908-953-6000
• Website: avaya.com
• LinkedIn: linkedin.com/company/avaya

Key Focus Areas & Initiatives

• Unified communications
• Contact centers
• Cloud computing
• Enterprise solutions
• UCaaS, CCaaS, CPaaS
• Software development
• Telecommunications
• Retail: computer software & peripheral equipment
• Customer experience enhancement
• Hybrid cloud support

Technologies Used

• .NET
• AI
• AVRO
• AWS SDK for JavaScript
• Adobe CQ
• Adobe Marketing Cloud
• Adobe Media Optimizer
• Airflow
• Akamai CDN Solutions
• Amazon Virtual Private Cloud (Amazon VPC)
• Ansible
• Apache
• Apache Kafka
• Argo CD
• Argocd
• Atlassian Cloud
• Avaya
• Avaya Aura Experience Portal
• Avaya UCaaS
• Azure Application Gateway
• Azure Devops
• Azure Key Vault
• Azure Log Analytics
• Azure Monitor
• Azure Stack
• Backbone JS Library
• Bash
• Bing Ads
• Bootstrap Framework
• CSS
• Cedexis Radar
• Claude
• ClickTale
• CloudFlare CDN
• CloudFlare Hosting
• Cloudflare DNS
• Cursor
• Databricks
• Datadog
• Delivra
• Dell EMC PowerStore
• Delta Lake
• Delta Sharing
• DemandBase
• Docker
• DoubleClick
• DoubleClick Conversion
• Drupal
• ELK Stack
• Eloqua
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• GRPC
• GitHub Actions
• Gmail
• Google AdSense
• Google AdWords Conversion
• Google Apps
• Google Cloud Platform
• Google Dynamic Remarketing
• Google Font API
• Google Kubernetes Engine (GKE)
• Google Maps
• Google Maps (Paid Users)
• Google Secret Manager
• Google Tag Manager
• Grafana
• HELM
• HTML Pro
• Hotjar
• IBM ILOG CPLEX Optimization Studio
• IBM Storage Suite for IBM Cloud Paks
• Infinity Tracking
• Istio
• JTL-Shop 3
• Javascript
• Jenkins
• Kaltura
• Keycloak
• Kubernetes
• LeafLink
• Linkedin Marketing Solutions
• Linkerd
• LiveRamp
• MLflow
• Microsoft Azure Monitor
• Microsoft Excel
• Microsoft Office 365
• Microsoft PowerShell
• Mixpanel
• Mobile Friendly
• MongoDB
• MySQL
• Nutanix Beam
• Omniture (Adobe)
• OneTrust
• OpenID
• Outlook
• Playwright
• PowerBI Tiles
• Prometheus
• Python
• REST
• React
• React Redux
• SAP
• SOASTA
• SSMS Tools Pack
• Salesforce
• Salesforce CRM Analytics
• ServiceNow
• Slack
• Spark
• Spiceworks IP Scanner
• Stackdriver Monitoring
• SuccessFactors (SAP)
• Superset
• Tealium
• Telligent
• Terraform
• The Trade Desk
• Twitter Advertising
• TypeScript
• Typekit
• Unity Catalog
• Vidyard
• Vimeo
• VisiStat
• VueJS
• WP Engine
• WebEngage
• Wider Planet
• Yahoo Ad Manager Plus
• Yahoo Analytics
• ezFlow for Google Docs for G Suite
• go+
• reCAPTCHA

Affiliated Organizations & Regional Branches

• Aurix Ltd
• Edify
• Ministerio de Defensa de República Dominicana
• Spoken Communications - An Avaya Company
• ESNA - Escuela Superior de Navegación Aérea
• Esna
• Avaya Anwendervereinigung e.V.
• Edify
• ITNAVIGATOR
• Nimcat Networks
• KnoahSoft Inc.
• Sipera Systems
• RADVISION
• Konftel AB
• Spoken Communications