ADA Tech Solutions Pvt Ltd | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Funding Information
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Headcount Distribution
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Department Breakdown
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Keywords & Focus Areas
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Overview
ADA Tech Solutions Pvt Ltd is a BPO and customer experience outsourcing company based in Pune, Maharashtra. The company specializes in call center operations, help desk services, lead nurturing, customer support, and admission counseling. It provides comprehensive solutions for both inbound and outbound call center campaigns throughout Maharashtra and India.
The company emphasizes high-quality multilingual services in areas such as telecommunications, sales, and marketing. ADA Tech Solutions focuses on optimizing customer interactions and improving satisfaction through tailored outsourcing solutions. Leveraging advanced technologies like IVR, ACD, and CRM systems, it offers customizable call center packages, 24/7 multilingual support, and technology integration for efficient operations across various sectors including education.
Key Metrics
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Contact
Technology Stack
Analytics & Tracking
Social & Marketing
Database & Backend
Cloud & Infrastructure
Productivity
How to sell to
Buyer Teams to Target
Contact Center Operations & Support
Operations Manager, Customer Support Lead, Call Center Supervisor, Quality Assurance Manager, Help Desk Lead, Customer Service ManagerSales & Business Development
Sales Director, Business Development Manager, Account Executive, Lead Generation Specialist, Telesales Manager, Client Relationship ManagerMarketing & Customer Experience
Marketing Manager, Customer Experience Lead, Campaign Manager, Retention Specialist, Brand Communications Manager, Multichannel Engagement LeadTechnology & Analytics
IT Manager, CRM Administrator, Data Analyst, Systems Integration Lead, Process Automation Manager, Technology Solutions SpecialistWhat they buy
- CRM platforms and ticketing systems
- Call center and IVR solutions
- Cloud communication services
- Workforce management tools
- Multilingual translation software
- Business analytics and reporting solutions
- Lead generation and marketing automation tools
Signals to watch
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