Zurich Kotak General Insurance

Overview

Zurich Kotak General Insurance is a non-life insurance provider based in Mumbai, India. As a joint venture with Zurich Insurance Group holding a 70% stake after acquiring Kotak Mahindra General Insurance, this partnership merges international expertise with deep local market understanding to strengthen the non-life insurance sector in India.

The company offers a wide range of general insurance products, including motor, health, home, and travel insurance tailored to private and commercial clients. Their innovative services focus on customer experience, featuring 24/7 roadside assistance, rapid claims processing, and dedicated support, ensuring a smooth and efficient insurance journey for all policyholders.

Basic Information

Contact Details

• Phone: +91 80026 64545
• Website: zurichkotak.com
• LinkedIn: linkedin.com/company/zurichkotak

Key Focus Areas & Initiatives

• Travel insurance solutions
• Insurance innovation and digital transformation
• Motor, health, home, and travel insurance products
• AI-based underwriting and predictive analytics
• IoT-enabled vehicle tracking
• Real-time risk monitoring and insurance fraud detection
• Customer-centric services with 24/7 assistance
• Blockchain for insurance and automated compliance checks
• Cloud insurance solutions and digital policy management
• Personalized and comprehensive coverage plans
• Quick claims process and digital customer feedback integration
• Multi-channel support and digital onboarding
• Insurance discounts, premium calculator, and no claim bonus
• Machine learning risk models
• Smart policy management

Technologies Used

• AI
• Akamai
• Data Analytics
• Micro
• Microsoft Office 365
• Remote
• Route 53
• Slack