Zoom Drain Franchise | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Zoom Drain Franchise is a leading company in drain and sewer services, offering cleaning, repairs, inspections, septic tank services, and pump replacements. Founded in 1995 by Jim Criniti, it has expanded to over 150 locations across the United States, serving both residential and commercial customers. The company is dedicated to providing fast and reliable solutions, emphasizing customer satisfaction with flat-rate pricing and a 100% satisfaction guarantee.

The franchise model is designed to be simple and scalable, typically requiring only a small team to start. Franchisees receive comprehensive support, including training, marketing, and technology solutions. The organization promotes a strong company culture centered around the “GROW” mindset—Grit, Responsibility, Optimism, and Willingness. This approach, along with proven operational systems, has contributed to significant growth, with a year-over-year unit growth rate of 142%. The company also collaborates with independent plumbing contractors to foster community and maintain a competitive edge.