zenloop | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Zenloop is a Berlin-based Software-as-a-Service (SaaS) company founded in 2016.
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Overview
Based in Berlin, this Software-as-a-Service (SaaS) company was founded in 2016 and focuses on an integrated experience management platform powered by AI. The platform enables organizations to collect, analyze, and act on customer feedback through various channels, providing valuable insights that drive strategic improvements and innovation.
The solution automates feedback collection via email, SMS, and other channels, leveraging artificial intelligence for data analysis and actionable recommendations. Key features include multi-channel surveys, AI-powered analytics, and automated engagement rules. Serving industries such as retail, internet services, financial services, and energy, the platform has processed over 700 million feedback responses and aims to enhance customer satisfaction, loyalty, and overall experience. In April 2023, it was acquired by saas.group to further focus on strategic innovation.
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