Xeno

Overview

Xeno is an AI-powered customer engagement and CRM platform based in New Delhi, India, serving the retail sector. The platform enables direct-to-consumer brands and retailers to unify customer data, gain valuable insights, and deliver personalized marketing across multiple channels, such as SMS, email, WhatsApp, Facebook, and Instagram.

With advanced customer data management, AI-driven analytics, and multichannel campaign capabilities, Xeno empowers brands to segment audiences according to interests and behaviors and create tailored marketing campaigns. Designed for ease of use, it allows non-technical users to implement strategies using chatbot interfaces and no-code personalization. The platform supports a wide range of retail industries including fashion, beauty, groceries, and restaurants, and has been adopted by notable clients such as Levi's, Tommy Hilfiger, and Taco Bell.

Basic Information

Contact Details

• Website: getxeno.com
• LinkedIn: linkedin.com/company/xenohq
• AngelList: angel.co/xeno-1
• Facebook: facebook.com/xenohq
• Twitter: twitter.com/xenohq

Key Focus Areas & Initiatives

• Loyalty programs
• Retail technology
• Marketing technology
• Artificial intelligence
• Marketing automation
• Enterprise software
• Customer insights
• Loyalty program management
• Personalized offer engine
• AI-powered marketing campaigns
• Customer engagement strategies
• Retail CRM automation
• Targeted marketing campaigns
• Customer data-driven marketing
• Customer data unification platform
• Customer behavior analysis
• Customer loyalty programs
• Omnichannel customer engagement
• AI customer segmentation
• AI customer insights
• Campaign management
• Retail customer engagement platform
• Customer loyalty automation
• Customer journey analytics
• Customer targeting
• Customer data insights
• Customer data platform
• Customer data analytics tools
• Customer insights platform
• AI-driven personalization
• Customer communication
• Customer engagement tools
• B2B and D2C
• Customer experience
• Customer lifetime value
• Personalized marketing automation
• Customer journey mapping
• Customer engagement platform
• Retail marketing automation
• Retail customer analytics
• Fashion, beauty, groceries, restaurants

Technologies Used

• AI
• Amazon AWS
• Cloudflare DNS
• Gmail
• Google Apps
• Google Sheets
• Hubspot
• Linkedin Marketing Solutions
• Microsoft Excel
• Microsoft Office 365
• Rapid7 InsightVM
• Remote
• Route 53
• Salesforce CRM Analytics
• Sendgrid

Affiliated Organizations & Regional Branches