Whale (usewhale.io)

Overview

Whale is a Belgian SaaS company headquartered in Ghent. Founded in either 2018 or 2020, it specializes in delivering an AI-powered platform for knowledge sharing, process documentation, and employee training, mainly targeted to scale-ups and SMEs. The system helps teams streamline operations, reduce knowledge loss, and manage growth by centralizing standard operating procedures (SOPs) and ensuring seamless access to essential resources.

The platform features an AI Writing Assistant for generating procedures, the Alice AI Chatbot for answering questions and analyzing performance, as well as robust process management tools that facilitate training and onboarding. With a user-friendly interface, Whale reduces onboarding time, serves customers in 15 countries, and maintains a strong presence in the US market.

Basic Information

Contact Details

• Website: usewhale.io
• LinkedIn: linkedin.com/company/usewhale

Key Focus Areas & Initiatives

• Software development
• Process review intervals
• Process optimization
• Process documentation
• Team onboarding
• Services
• Process updates
• Integration with HRIS
• Knowledge sharing
• Automated process updates
• Integration with Google Drive/OneDrive
• Education
• Manufacturing
• Process analytics and insights
• Custom branding for documentation
• B2B
• Construction
• Process management hub
• Training automation
• Finance & insurance
• In-context knowledge suggestions
• Real estate
• AI-generated content
• AI writing assistant
• Video to SOP
• Process automation
• Warehouses
• QR code access
• Standard operating procedures
• Team training
• Workflow automation
• Process management
• Process organization
• Multi-language support
• Process compliance
• Mobile training support
• AI documentation tools
• Document import and conversion
• Employee training
• Checklists and quizzes
• Role-based training flows
• AI SOP platform
• AI assistant Alice
• Process owner management
• Knowledge management
• Onboarding automation
• IT companies
• Process templates
• AI-powered process capture
• Compliance
• Process version control
• Management consulting services
• Process management software
• Healthcare
• Mechanical or industrial engineering
• Health care
• Health, wellness & fitness
• Hospital & health care

Technologies Used

• AI
• Chargebee
• CloudFlare
• Cloudflare DNS
• Freshdesk
• Gmail
• Google Ads
• Google Apps
• Hubspot
• LinkedIn Ads
• Linkedin Marketing Solutions
• MailChimp SPF
• Meta Ads Manager
• Metabase
• Microsoft Office 365
• Postmark
• React Redux
• Typeform