Vonage

Overview

Vonage is an American telecommunications company founded in 2001 and headquartered in Holmdel Township, New Jersey. Initially, it provided residential voice over Internet Protocol (VoIP) services, offering low-cost internet-based telephone options to customers in the United States, Canada, and the UK. Over the years, the organization evolved into a cloud-based communications platform as a service (CPaaS) provider, expanding its offerings through strategic acquisitions.

Today, its services cater to over 120,000 business customers, including small and medium enterprises and large corporations across sectors like healthcare, finance, education, and retail. Core services include the Vonage Communications Platform (VCP), enabling developers to integrate voice, messaging, and video capabilities into their applications. Traditional residential VoIP services remain available, providing cost-effective alternatives to conventional phone lines. In July 2022, Vonage was acquired by Ericsson, enhancing its cloud communications capabilities.

Basic Information

Contact Details

• Phone: +1 732-528-2600
• Website: vonage.com
• LinkedIn: linkedin.com/company/vonage
• Facebook: facebook.com/vonage
• Twitter: twitter.com/Vonage

Key Focus Areas & Initiatives

• UCaaS (Unified Communications as a Service)
• CPaaS (Communications Platform as a Service)
• CCaaS (Contact Center as a Service)
• Cloud communications
• Unified communications
• Communication APIs
• Contact center solutions
• Mobility
• Office phone systems
• Enterprise software
• Video streaming
• Developer APIs and platforms
• Messaging solutions
• Telecommunications industry advancements
• Omnichannel support
• CRM integration
• Business solutions
• Telehealth services
• Remote learning
• E-commerce enablement
• AI-powered tools
• Digital transformation initiatives
• Operational efficiency
• Global reach
• Telephony integration
• Video conferencing
• Secure messaging
• Customer engagement and experience

Technologies Used

• Amazon AWS
• Amazon SES
• Appcues
• Atlassian Confluence
• CloudFlare
• CloudFlare CDN
• CloudFlare Hosting
• Create React App
• DemandBase
• Drift
• Gmail
• Google Apps
• Jira
• Marketo
• MongoDB
• Netlify
• OneTrust
• Pardot
• Route 53
• SendInBlue
• Taboola Newsroom
• TubeMogul
• Vonage
• VueJS
• Zapier

Affiliated Organizations & Regional Branches

• Nexmo
• Vonage (UK)
• Over.ai (now part of Vonage)
• Newvoicemedia
• jumper
• Vocalocity
• TokBox
• iCore Networks (now Vonage)
• gUnify
• SimpleSignal
• Telesphere Networks, Ltd.