Victra - Verizon Authorized Retailer

Overview

Victra is a privately-held company based in Raleigh, North Carolina, and is the largest exclusive authorized retailer for Verizon Wireless. Founded in 1996, Victra operates between 1,500 to 1,700 Verizon-branded stores across nearly all states, employing over 7,000 people. The company is dedicated to providing a positive customer experience by connecting guests with Verizon products and solutions in a friendly and trustworthy environment.

The company offers a wide range of Verizon wireless products and services, including smartphones, tablets, smartwatches, and mobile broadband devices. Various plans are available for individuals and families, including affordable home internet services with no hidden fees. Additional offerings include accessories, device insurance, and in-store tech support. Victra emphasizes core values such as performance, collaboration, and innovation, and has been recognized for its company culture and employee compensation.

Basic Information

Contact Details

• Phone: +1 855-428-1621
• Website: victra.com
• LinkedIn: linkedin.com/company/victra

Key Focus Areas & Initiatives

• Verizon Wireless products and solutions
• Smartphones, tablets, smartwatches, and mobile broadband devices
• Individual and family wireless plans
• Home internet services with no hidden fees
• Mobile device accessories and insurance
• In-store tech support
• Performance, collaboration, and innovation values

Technologies Used

• Atlassian Cloud
• Five9
• Google Tag Manager
• Hubspot
• Magento
• Mailchimp Mandrill
• Mobile Friendly
• Nginx
• Outlook
• Remote
• Sendgrid
• ServiceNow
• The Trade Desk
• Woo Commerce
• WordPress.org

Affiliated Organizations & Regional Branches

• GoWireless, Inc.
• Victra - Total Wireless Master Agent