Vcare Call Centers India Private Limited | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Email & Communication
Keywords & Focus Areas
Vcare Call Centers India Private Limited
Overview
Vcare Call Center is a privately held organization incorporated in 1999, providing business process outsourcing solutions to small and large scale establishments. As a US incorporated firm, it operates corporate offices in downtown Seattle, WA, and offers primary services including call center solutions, back office functions, knowledge process outsourcing, software development, IVR, and telecom billing.
With delivery centers in North America (New Jersey) and Asia (India), the company operates 24x7 to meet clients' business requirements across time zones. Its wide range of customer care services ensures a one-stop destination for comprehensive support, delivered by rigorously trained agents committed to complete client satisfaction.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 1999 |
| Revenue | 80M |
| Headquarters | 5000 Atrium Way, Mount Laurel, New Jersey, 08054, United States |
Contact Details
Key Focus Areas & Initiatives
- IT services & IT consulting
- Order processing
- Support network security
- Cloud-based support
- Healthcare support
- Agent training
- Ecommerce customer care
- Customer satisfaction
- Email support
- Cost-effective support
- Customer support services
- B2B
- AI-powered support tools
- Client support
- Public sector support
- Telephone call centers
- Call center services
- Virtual call center
- Government
- Customer experience
- Customer service
- Customer feedback analysis
- Automated workflows
- Financial services support
- Support automation
- Outsourcing
- Call center outsourcing
- Multilingual call support
- CRM integration
- Data analytics
- D2C
- Professional agents
- India-based call center
- Revenue cycle management services
- Services
- Multilingual support
- 24/7 customer service
- Multi-channel support
- Risk management
- Customer retention
- Gaming support services
- Order management outsourcing
- Revenue cycle management
- B2C
- Healthcare support outsourcing
- Live chat support
- Industry-specific support
- E-commerce
- CRM software
- Retail
- Scalable solutions
- E-commerce support
- Telephony support
- Healthcare
- Finance
- Consumer products & retail
- Information technology & services
- Facilities services
- Consumer internet
- Consumers
- Internet
- Health care
- Health, wellness & fitness
- Hospital & health care
- Financial services
Technologies Used
- Android
- Google Analytics
- Google Font API
- Google Maps
- Google Tag Manager
- Google Workspace
- IoT
- Mobile Friendly
- NSOne
- Rackspace Email
- Squarespace ECommerce