Utica National Insurance Group

Overview

Utica National Insurance Group is a prominent insurance organization based in New Hartford, New York, founded in 1914. Originally established as the Utica Mutual Compensation Insurance Corporation, the company has grown to offer a wide array of personal and commercial insurance products, including home, auto, and specialized coverages for small businesses, educational institutions, and volunteer fire departments.

The company is recognized as the second-largest provider of Agents’ Errors and Omissions (E&O) coverage in the United States, catering to the professional liability needs of insurance agents and brokers. It distributes products through a network of over 2,200 independent insurance agents nationwide, providing valuable resources and support. The company operates through various member entities and is committed to meeting the needs of policyholders, agents, and employees, sustaining strong financial performance with net premiums written exceeding $1.3 billion in 2021 and an AM Best Financial Strength Rating of A (Excellent).

Basic Information

Contact Details

• Phone: +1 800-598-8422
• Website: uticanational.com
• LinkedIn: linkedin.com/company/uticanational

Key Focus Areas & Initiatives

• personal lines auto
• home
• renters
• motorcycle
• boat
• snowmobile
• identity theft
• commercial lines graphic arts industries
• educational institutions
• volunteer fire departments
• religious institutions
• libraries
• others
• errors
• omissions coverages
• insurance
• risk management
• personal insurance
• community awards
• auto insurance
• community involvement
• underwriting
• community initiatives
• enterprise data analytics
• loss control
• community involvement programs
• financial services
• community safety awards
• home insurance
• community support
• technology services
• community safety efforts
• community safety initiatives
• loss control 360
• community safety campaigns
• insurance products
• data analytics
• business coverage
• independent agents
• claims management
• community partnerships
• small business insurance
• community safety projects
• professional liability
• community safety
• community safety programs
• community safety partnerships
• real-time data
• technology-driven services
• safety initiatives
• financial stability
• commercial insurance
• duck creek insights
• community programs
• services
• direct insurance (except life, health, and medical) carriers
• customer service
• security
• professional services
• professional training & coaching

Technologies Used

• AI
• Genesys Cloud CX Platform
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Hubspot
• Linkedin Marketing Solutions
• Microsoft Application Insights
• Microsoft Dynamics 365 Marketing
• Microsoft Office 365
• Mobile Friendly
• Oracle Cloud
• Qualtrics
• UltiPro

Affiliated Organizations & Regional Branches