USAA

Overview

A diversified financial services and insurance company founded in 1922 in San Antonio, Texas, USAA (United Services Automobile Association) was initially established by U.S. Army officers to provide automobile insurance. Over the years, USAA has expanded its offerings to serve all branches of the military, veterans, and their families, supporting more than 13 million members.

As a member-owned, nonprofit institution, USAA provides a wide range of products, including automobile, property, life, and health insurance, as well as banking services such as checking and savings accounts, credit cards, and loans. The organization also delivers investment products and retirement planning services, tailored to the unique needs of military personnel. USAA is dedicated to community support, engaging in charitable initiatives focused on mental health, economic mobility, and veteran suicide prevention, with $46 million donated to these causes in 2023.

Basic Information

Contact Details

• Phone: +1 210-531-8722
• Website: usaa.com
• LinkedIn: linkedin.com/company/usaa

Key Focus Areas & Initiatives

• Insurance
• Investments
• Financial planning
• Banking
• Serving the military community
• Military friendly employer
• Employee wellbeing
• World-class benefits
• Customer service
• Risk management
• Audit
• Compliance
• Veteran financial products
• Bank accounts
• Banking services
• Mortgages
• Innovative solutions
• Checking accounts
• Member-owned
• Specialized disaster coverage
• Military spouse banking
• Credit cards
• Investment
• Retirement
• Loyalty programs
• Umbrella insurance
• Personal loans
• Online account management
• Rollovers
• Homeowners insurance
• Specialized coverage
• Community support
• Over 13 million members
• Financial advice
• Mutual funds
• Military financial services
• Life insurance
• Automated services
• Military relocation services
• Automated banking
• Retirement planning
• Military-specific insurance
• Member benefits
• Overseas offices
• Community involvement
• Investment products
• Overseas operations
• Mobile banking
• Overseas banking services
• Innovative technology
• Overseas military support
• IRAs
• Disaster coverage
• Military veteran savings
• Military family financial planning
• Military family loans
• Military member discounts
• Customer support
• Military families
• Wealth management
• Financial security
• Veteran benefits
• Support for military families
• Deployment coverage
• Community programs
• Auto insurance
• Wealth building
• Mortgage loans
• Savings accounts
• Long history
• Digital banking
• Investment advice
• Military community initiatives
• Disaster assistance
• Auto loans
• Renters insurance
• Deployment support
• Veteran services
• Military community support
• Employee training
• Life insurance policies
• Member loyalty
• Trustworthy
• Investment management
• Military life insurance
• Military insurance
• Specialized insurance
• B2C
• Services
• Health insurance
• Service
• Mobile app
• E-commerce
• Consumer internet
• Consumers
• Internet
• Information technology & services
• Capital markets
• Banks & credit unions
• Financial advising
• Investing
• Real estate
• Real estate services

Technologies Used

• AI
• Akamai
• Akamai DNS
• Amazon SES
• Android
• Atlassian Cloud
• Brightcove
• CloudFlare Hosting
• Cloudflare DNS
• ExactTarget
• Facebook Login (Connect)
• Gmail
• Google Apps
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Gusto
• IoT
• JQuery 2.1.1
• Microsoft Office 365
• Mobile Friendly
• Outlook
• Pantheon
• React Redux
• React Router
• Remote
• Render
• Salesforce
• Salesforce Live Agent
• Typekit
• Zendesk

Affiliated Organizations & Regional Branches

• The United Services Automobile Association Corporate Development
• Garrison Family Insurance Agency, Inc
• Garrison Insurance Agency