Upwork

Overview

Upwork Inc. is a prominent online platform based in San Francisco, California, that connects businesses with independent professionals and agencies for various work projects. Formed in 2013 through the merger of Elance and oDesk, Upwork rebranded in 2015 to enhance the user experience in its freelance marketplace.

The platform allows clients to find, hire, and collaborate with freelancers across a wide range of services, including web and software development, design, writing, marketing, finance, engineering, and customer support. Upwork caters to a diverse clientele, from small businesses to large enterprises, offering flexible hiring options for short-term tasks and long-term projects. Clients benefit from a global talent pool and integrated tools for communication, time tracking, and payments.

Upwork has made significant strides since its inception, including its 2018 IPO and strategic acquisitions to enhance its offerings. In 2025, it launched a subsidiary called Lifted and introduced AI-powered products to further innovate its services. With reported revenues exceeding $190 million in Q1 2024, Upwork continues to play a vital role in the remote work economy.

Basic Information

Industry	information technology & services
Founded	2015
Revenue	$771.1M
Headquarters	475 Brannan St, Suite 430, San Francisco, California 94107, United States
Languages	English
Alexa Ranking	176

Contact Details

Key Focus Areas & Initiatives

Freelancers & agencies
EDP services
Technology
Software development
Freelancer onboarding process
Platform security
Talent matching
Information technology and services
User verification
Workforce automation
AI & machine learning
Freelance platform
Workforce flexibility
Project bidding
Remote team management tools
Remote workforce analytics
Independent professionals
User authentication
Remote team management
Freelance job board
Enterprise freelance solutions
Digital security
Work automation tools
Remote job marketplace
Freelancer management
AI-driven project recommendations
Remote project collaboration
Online marketplace
Project collaboration tools
Freelancer onboarding
Global freelancing network
Enterprise freelancing solutions
Automated invoicing
Talent sourcing
Freelancer dashboard
Digital freelancing
Freelancer verification
Payment gateway
AI-powered matching
Global talent network
Freelancer profiles
Marketing and sales freelancing
AI-driven talent matching
Digital collaboration tools
Talent discovery
AI in project matching
Global remote workforce
Client management tools
Remote project execution
Digital talent sourcing
Gig economy
Digital work platform
Online talent platform
Platform updates
Remote work solutions
Freelance marketplace
Computer software
Digital onboarding
Gig economy platform
Professional services marketplace
Freelance project marketplace
Remote work platform
AI-enhanced freelancer vetting
Internet publishing and broadcasting
Online talent marketplace
Digital payment solutions
Project management
Project tracking tools
Software development freelancing
Work automation
AI in talent sourcing
Digital talent verification
Business and freelancer connection
AI in freelancing
Platform scalability
Platform for creative services
Cloud-based platform
Work marketplace
Client dashboard
Project posting
Gig work platform
AI talent matching
Platform for high-skilled freelancing
Client-freelancer communication
Remote workforce
Platform for freelancers
Online project management
Digital talent marketplace
Independent contractor platform
AI-powered talent matching
Workforce analytics
User experience design
Cloud computing
Remote work automation
Platform for project-based work
Payment processing
Digital work environment
Enterprise gig solutions
Business-to-business freelancing
Digital contract management
AI-powered project management
Digital project collaboration
Remote communication tools
AI in freelance hiring
Design and creative freelancing
Platform analytics
Remote team collaboration
Digital project management
AI-powered recommendations
IT and engineering freelancing
Platform integrations
Freelancer vetting
B2B
Services
Web search portals, libraries, archives, and other information services
Talent acquisition
Business consulting
Marketing services
Graphic design
Content creation
Digital transformation
Innovation
Productivity
Enterprise software
Enterprises
Management consulting
Marketing & advertising

Technologies Used

CloudFlare Hosting
Cloudflare DNS
DemandBase
Drupal
Gmail
Google Apps
Mailchimp Mandrill
Microsoft Office 365
Mixpanel
MongoDB
OneTrust
Remote
VueJS
Zapier

Upwork | Company Profile