Upwork

Overview

Upwork Inc. is a prominent online platform based in San Francisco, California, that connects businesses with independent professionals and agencies for various work projects. Formed in 2013 through the merger of Elance and oDesk, Upwork rebranded in 2015 to enhance the user experience in its freelance marketplace.

The platform allows clients to find, hire, and collaborate with freelancers across a wide range of services, including web and software development, design, writing, marketing, finance, engineering, and customer support. Upwork caters to a diverse clientele, from small businesses to large enterprises, offering flexible hiring options for short-term tasks and long-term projects. Clients benefit from a global talent pool and integrated tools for communication, time tracking, and payments.

Upwork has made significant strides since its inception, including its 2018 IPO and strategic acquisitions to enhance its offerings. In 2025, it launched a subsidiary called Lifted and introduced AI-powered products to further innovate its services. With reported revenues exceeding $190 million in Q1 2024, Upwork continues to play a vital role in the remote work economy.

Basic Information

Contact Details

• Phone: +1 866-262-4478
• Website: upwork.com
• LinkedIn: linkedin.com/company/upwork

Key Focus Areas & Initiatives

• Freelancers & agencies
• EDP services
• Technology
• Software development
• Freelancer onboarding process
• Platform security
• Talent matching
• Information technology and services
• User verification
• Workforce automation
• AI & machine learning
• Freelance platform
• Workforce flexibility
• Project bidding
• Remote team management tools
• Remote workforce analytics
• Independent professionals
• User authentication
• Remote team management
• Freelance job board
• Enterprise freelance solutions
• Digital security
• Work automation tools
• Remote job marketplace
• Freelancer management
• AI-driven project recommendations
• Remote project collaboration
• Online marketplace
• Project collaboration tools
• Freelancer onboarding
• Global freelancing network
• Enterprise freelancing solutions
• Automated invoicing
• Talent sourcing
• Freelancer dashboard
• Digital freelancing
• Freelancer verification
• Payment gateway
• AI-powered matching
• Global talent network
• Freelancer profiles
• Marketing and sales freelancing
• AI-driven talent matching
• Digital collaboration tools
• Talent discovery
• AI in project matching
• Global remote workforce
• Client management tools
• Remote project execution
• Digital talent sourcing
• Gig economy
• Digital work platform
• Online talent platform
• Platform updates
• Remote work solutions
• Freelance marketplace
• Computer software
• Digital onboarding
• Gig economy platform
• Professional services marketplace
• Freelance project marketplace
• Remote work platform
• AI-enhanced freelancer vetting
• Internet publishing and broadcasting
• Online talent marketplace
• Digital payment solutions
• Project management
• Project tracking tools
• Software development freelancing
• Work automation
• AI in talent sourcing
• Digital talent verification
• Business and freelancer connection
• AI in freelancing
• Platform scalability
• Platform for creative services
• Cloud-based platform
• Work marketplace
• Client dashboard
• Project posting
• Gig work platform
• AI talent matching
• Platform for high-skilled freelancing
• Client-freelancer communication
• Remote workforce
• Platform for freelancers
• Online project management
• Digital talent marketplace
• Independent contractor platform
• AI-powered talent matching
• Workforce analytics
• User experience design
• Cloud computing
• Remote work automation
• Platform for project-based work
• Payment processing
• Digital work environment
• Enterprise gig solutions
• Business-to-business freelancing
• Digital contract management
• AI-powered project management
• Digital project collaboration
• Remote communication tools
• AI in freelance hiring
• Design and creative freelancing
• Platform analytics
• Remote team collaboration
• Digital project management
• AI-powered recommendations
• IT and engineering freelancing
• Platform integrations
• Freelancer vetting
• B2B
• Services
• Web search portals, libraries, archives, and other information services
• Talent acquisition
• Business consulting
• Marketing services
• Graphic design
• Content creation
• Digital transformation
• Innovation
• Productivity
• Enterprise software
• Enterprises
• Management consulting
• Marketing & advertising

Technologies Used

• CloudFlare Hosting
• Cloudflare DNS
• DemandBase
• Drupal
• Gmail
• Google Apps
• Mailchimp Mandrill
• Microsoft Office 365
• Mixpanel
• MongoDB
• OneTrust
• Remote
• VueJS
• Zapier

Affiliated Organizations & Regional Branches