Trustpilot

Overview

Founded in 2007 in Copenhagen, Denmark, this independent consumer review platform connects consumers and businesses through authentic reviews to foster trust online. The company’s headquarters remain in Copenhagen and it has expanded internationally, now with offices in cities including Amsterdam, Denver, and New York. The platform hosts more than 350 million reviews and attracts over 60 million monthly active users globally.

It operates on a freemium model, with basic review services available for free and premium features such as advanced analytics and personalized business support offered for a fee. Core offerings include a review platform to post and manage reviews, Trustbox widgets to display feedback, and a Consumer Verification Tool to enhance trust by identifying verified reviewers. The company stresses transparency and integrity, employing advanced technology to detect fake reviews and promote genuine feedback.

Basic Information

Contact Details

• Phone: +45 89 88 84 72
• Website: trustpilot.com
• LinkedIn: linkedin.com/company/trustpilot

Key Focus Areas & Initiatives

• Online reviews
• Review software
• Online reputation management
• Customer reviews
• Consumer reviews
• Customer feedback
• Consumer trust
• Merchant reviews
• Ecommerce reviews
• Customer experience
• Brand trust
• Brand reputation
• Marketing
• SEO
• Digital
• Conversion
• Open internet
• Growth hacking
• Enterprise software
• E-commerce
• SaaS
• Consumer internet
• Software
• Internet
• Information technology
• Technology, information & internet
• Review collection tools for e-commerce
• Review analytics
• Review platform for SaaS companies
• Review management tools
• Review verification process
• Review platform
• Global reviews
• Review verification technology
• Review collection tools
• Review moderation services
• D2C
• Review authenticity tools for marketplaces
• Business insights
• Web search portals, libraries, archives, and other information services
• Platform integrity
• Review fraud prevention
• Review display customization
• Review response tools
• Review management
• Review data
• Review platform for consumers
• B2B
• Review response automation
• Reputation management
• Review analytics dashboards
• Review moderation services for large platforms
• B2C
• Retail
• Review authenticity scoring
• Review platform for businesses
• Review fraud detection
• Review platform for global markets
• Review transparency initiatives
• Review moderation
• Online trust
• Review authenticity
• Review collection APIs
• Review ecosystem
• Review fraud detection tools
• Review authenticity tools
• Review platform for service industries
• Review transparency
• Review response management
• Review verification
• Information
• Review analytics for SMBs
• Review response
• Customer engagement
• Review system
• Review insights
• Services
• Review display
• Review management SaaS
• Review collection for online stores
• Fake review detection
• Review management for enterprises
• Review ecosystem management
• Review fraud detection algorithms
• Review reputation score
• Review collection
• Review transparency standards
• Consumer feedback platform
• Review moderation policies
• Review moderation algorithms
• Freemium model
• Consumer services
• Review moderation AI
• Analytics
• Review moderation technology
• Review authenticity verification
• Consumer products & retail
• Information technology & services
• Search marketing
• Marketing & advertising
• Enterprises
• Computer software
• Consumers

Technologies Used

• AI
• API Gateway
• AWS CloudFormation
• AWS Trusted Advisor
• Active Campaign
• Adobe Commerce
• Afterpay
• Airflow
• Akamai Connected Cloud (formerly Linode)
• Amazon AWS
• Amazon CloudFront
• Amazon DynamoDB
• Amazon Simple Queue Service (SQS)
• Amazon Web Services (AWS)
• Apex
• Argon CI/CD Security
• BigCommerce
• Board
• C#
• CDK
• CSS
• Contentful
• Databricks
• Docker
• ECS
• ExactTarget
• Figma
• Flow
• Git
• GitHub
• Gmail
• Google Analytics
• Google Analytics 360
• Google Apps
• Google Cloud BigQuery
• Greenhouse
• Harness
• Hubspot
• ICP
• Javascript
• Kibana
• Kiosked
• Lambda Cloud
• Linkedin Marketing Solutions
• Looker
• Meta Ads Manager
• Microsoft Entra ID
• Microsoft PowerPoint
• MongoDB
• NLP
• New Relic
• Next.js
• Ning
• OneTrust
• Pardot
• PayPal Credit
• PostgreSQL
• Python
• REST
• React
• Red Hat JBoss Enterprise SOA Platform
• Remote
• Route 53
• SNS
• SOQL
• SQL
• Salesforce
• Salesforce Lightning Web Components
• Salesforce Live Agent
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce VisualForce
• Sass
• Segment.io
• Semrush
• Sendgrid
• Shopify
• Snowflake
• SumoMe
• Taleo Applicant Tracking Systems (ATS)
• Terraform
• Trustpilot
• TypeScript
• Verizon WAF
• Vertex AI
• Visual Studio Code
• Vscode
• VueJS
• Wider Planet
• Woo Commerce
• Zendesk
• Zuora

Affiliated Organizations & Regional Branches