TP

Overview

TP (Teleperformance) is a global leader in digital business services, specializing in customer care, back-office functions, and digital transformation. With a presence in nearly 100 countries and a workforce of over 100,000 employees, the company reported €10,280 million in revenue and €523 million in net profit in 2024. It has a strong focus on innovation and operational excellence, utilizing AI-powered solutions to enhance customer experiences.

Founded nearly five decades ago, TP offers a comprehensive portfolio that includes customer experience management, finance and accounting services, IT outsourcing, and consulting. Its AI-driven solutions aim to improve productivity and operational efficiency across various sectors. TP is recognized for its commitment to diversity, inclusion, and sustainability, with multilingual teams dedicated to delivering services that are simpler, faster, and safer. The company has received accolades for its technology innovation and continues to support leading organizations with advanced digital solutions.

Basic Information

Contact Details

• Phone: +639055060622
• Website: tp.com
• LinkedIn: linkedin.com/company/wearetpgroup
• Twitter: twitter.com/Teleperformance
• Facebook: facebook.com/wearetpgroup

Key Focus Areas & Initiatives

• BPO
• Omnichannel
• Technical support
• Customer experience
• VIP solutions
• Internet interactions
• Analytics solutions
• Sales
• Contact center on demand
• Outsourcing
• AI
• Homebase
• B2B
• Rightshore
• Digital solutions
• Facetoface
• Credit & collection
• Social media
• Accounting
• Outsourcing & offshoring consulting
• Consumer internet
• Consumers
• Internet
• Information technology & services
• Financial services
• Outsourcing/offshoring

Technologies Used

• .NET
• 3M 360 Encompass - Health Analytics Suite
• ACL
• ADP
• ADP Applicant Tracking System
• AI
• ANGEL LMS
• ASP.NET
• AT&T
• AWS Application Load Balancer
• AWS CloudFormation
• AWS SDK for JavaScript
• AWS Trusted Advisor
• AWS VPN
• AddThis
• Adform DMP
• Adobe After Effects
• Adobe Creative Suite
• Adobe Experience Manager
• Adobe InDesign
• Adobe Photoshop
• Adobe Premiere Pro
• Akamai CDN Solutions
• Alibaba
• Amadeus
• Amazon Elastic Load Balancing
• Amazon Web Services (AWS)
• Analyzer
• Android
• Ansible
• Apple macOS
• Arista EOS
• Articulate 360
• Aspect Workforce
• Astra
• Atex
• AutoCAD
• Automation Anywhere
• Automic Automation
• Avaya
• Axios International
• Azure AD P2
• Azure Active Directory B2C
• Azure Analysis Services
• Azure App Service
• Azure Cloud Services
• Azure Data Factory
• Azure Functions
• Azure Linux Virtual Machines
• Azure OpenAI Service
• BERT
• BIRT
• Barracuda Spam Firewall
• Bash
• Bicep
• Bing
• Bing Ads
• Bitbucket
• Bitnami JasperReports
• Blue Coat ProxySG
• Bootstrap Framework
• Brocade
• C#
• CAT
• CPI
• CPMStar
• CSS
• CUICK TRAC - DFARS and NIST 800-171 compliance solution
• Calabrio Teleopti Workforce Management
• CallMiner Eureka
• Camtasia
• Canon Printers
• Canvas LMS
• Catalyst
• ChatBot
• CheckPoint
• Chrome
• Chronicle
• Cisco ACI Orchestration
• Cisco ASA 5505
• Cisco ASA 5555
• Cisco ASR 1000
• Cisco AppDynamics
• Cisco DNA Center
• Cisco Firepower 9300
• Cisco Nexus 9000
• Cisco Nexus Switches
• Cisco Routers
• Cisco Secure Firewall Management Center
• Cisco Software-Defined Access
• Cisco Unified Intelligence Center
• Cisco VPN
• Cisco VoIP
• Cisco WebEx
• Cisco WebEx Teams
• Citrix VDI-in-a-Box
• Claude
• Cloudflare DNS
• Commission Junction
• Confluence
• Connect
• ControlUp
• CrowdStrike Falcon
• Cursor
• DAX
• Data Analytics
• Databricks
• Datadog
• Delivra
• Dell EMC IDPA
• DemandBase
• Django
• Docker
• DocuSign
• DoubleClick
• DoubleClick Conversion
• Dv360
• Dynamics 365 Customer Insights
• EFI
• ELK Stack
• Eaglestats
• Email Verification in Google Sheets
• Excel4Apps
• Express
• Eyefinity OfficeMate
• Facebook
• Facebook Conversion Tracking
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Figma
• Five9
• Flask
• Flow
• Forms on the Fly
• Fortinet
• Fortinet FortiGate
• Frame
• Freshdesk
• Fusion ERP Analytics
• Gem
• Genesys
• Genesys Cloud CX
• Genesys Cloud CX Platform
• Git
• GitHub
• GitHub Actions
• GoodHabitz
• Google
• Google AdWords Conversion
• Google Ads
• Google Analytics
• Google Cloud
• Google Cloud BigQuery
• Google Cloud Dialogflow
• Google Cloud Platform
• Google Compute Engine
• Google Data Studio
• Google Docs
• Google Dynamic Remarketing
• Google Font API
• Google Kubernetes Engine
• Google Maps
• Google Maps (Non Paid Users)
• Google My Business
• Google Search Console
• Google Sheets
• Google Tag Manager
• Google Workspace
• Google for Education
• Gorilla Nation
• Grafana
• GraphQL
• Gravity Forms
• Gremlin
• HTML Pro
• Harmony Email & Collaboration
• Horizon
• Hotjar
• Hubspot
• IBM ILOG CPLEX Optimization Studio
• IBM SPSS Modeler
• ICP
• Impact Radius
• Indeed
• Infoblox DHCP
• Infor Birst
• Infor LN
• Infor Workforce Management (WFM)
• Interact
• JD Edwards
• Jamf
• Javascript
• Jira
• Juniper Networks
• Kinaxis RapidResponse
• Kore.AI
• Kubernetes
• Langchain
• Less
• LexisNexis
• LinkedIn Ads
• LinkedIn Recruiter
• LinkedIn Sales Navigator
• Linkedin Marketing Solutions
• LiveRamp
• LlamaIndex
• Locust
• Looker
• Lytics
• Manhattan Associates
• Marketo
• Meta Code Llama
• Metabase
• Micro
• Microsoft 365
• Microsoft Active Directory Federation Services
• Microsoft Advanced Group Policy Management
• Microsoft Advertising
• Microsoft Azure
• Microsoft Azure Hosting
• Microsoft Azure Monitor
• Microsoft Dynamics
• Microsoft Excel
• Microsoft Exchange
• Microsoft Hyper-V Server
• Microsoft Intune
• Microsoft Intune Enterprise Application Management
• Microsoft Office
• Microsoft Office 365
• Microsoft OneDrive
• Microsoft Power Apps
• Microsoft Power Automate
• Microsoft Power Platform
• Microsoft PowerPoint
• Microsoft PowerShell
• Microsoft Project
• Microsoft SQL Server Reporting Services
• Microsoft Sql Server
• Microsoft Teams
• Microsoft Windows Server 2012
• Mimecast
• Minitab Statistical Software
• Mist
• Moat
• Mobile Friendly
• Monster
• NEAR
• NICE
• NICE CXone Expert
• NTENT
• Nagios
• Neogov HRMS
• Next.js
• Nimble AMS
• Ning
• NumPy
• Odoo CRM
• Olo
• OneTrust Tech Risk & Compliance
• OpenTelemetry
• Oracle Analytics Cloud
• Oracle Passlogix
• Oracle XML DB
• Outlook
• PRTG Network Monitor
• Palo Alto Networks
• Palo Alto PA-5000 Series
• Palo Alto PA-5200 Series
• Parse.ly
• Pega BPM
• Philips IntelliSpace
• Planview LeanKit
• Plesk
• PostgreSQL
• Postman
• Postpresso
• Power BI Documenter
• PowerBI Tiles
• Prisma
• Prometheus
• Ptengine
• Python
• QuickBooks
• Quip
• REST
• Rasa
• React
• React Router
• Redux
• Refinitiv World-Check Risk Intelligence
• Remote
• Rise
• Route
• Rubicon Project
• SAP
• SAP BusinessObjects Business Intelligence (BI)
• SAP Predictive Analytics
• SES
• SOCi
• SQL
• SSMS Tools Pack
• SYNERGY
• Sabre Hospitality SynXis
• Salesforce
• Salesforce CRM Analytics
• Salesforce Service Cloud
• Sass
• Secured MVC Forum on Windows 2012 R2
• ServiceNow
• SharePoint
• ShareThis
• Shopware
• Shutterstock
• Siemens SIMATIC S7
• Sigma
• SiteGround VPS
• Slack
• Snowflake
• SolarWinds
• Specific Media
• Splunk
• Spotify
• Sprinklr Social
• Strato
• Supabase
• Switch Concepts
• Synthesia
• TSheets
• Tableau
• Tailwind
• Taleo
• Taleo Applicant Tracking Systems (ATS)
• Tanium
• Telegram
• Telligent
• Terraform
• The Trade Desk
• ThousandEyes
• TikTok
• Tor
• Travelport GDS
• TripleLift
• Twilio
• Twitter Advertising
• Twitter Analytics
• TypeScript
• Uipath
• Umbraco
• UniFi SDN
• Universal Robots
• VLAN
• VMware SD-WAN
• VMware vCenter CapacityIQ
• Veeam Backup & Replication
• Verint
• Vitess
• Vonage
• VueJS
• Vyond
• WebOffice
• Weibo
• WellnessLiving
• WhatsApp
• WordPress.org
• Wordpress
• WorkSafeBC
• Workday
• Workday HCM
• Workday Prism Analytics
• Xandr
• YouTube
• Zapier
• Zendesk
• Zimbra
• ZoomInfo
• accessiBe
• cPanel
• checkmk
• data.ai Ascend (formerly App Annie)
• ebs
• iCIMS
• k6
• pandas
• reCAPTCHA

Affiliated Organizations & Regional Branches

• LanguageLine Solutions UK
• Intelenet
• LanguageLine Solutions
• InteleNet Communications, Inc.
• Health Advocate
• Photel Customer Experience
• Intelenet Global Services Private Ltd.
• TLScontact
• Majorel Africa
• Majorel
• Communications & Commerce LLC
• Senture, LLC
• Majorel Egypt
• Intelenet Global Svc
• Wi Technologies
• PSG Global Solutions