Thumbtack

Overview

Thumbtack is an online marketplace founded in 2008 in San Francisco, California. It connects customers with local professionals for various home services and improvement projects across the United States. The platform hosts around 300,000 active local professionals and facilitates five million projects annually, serving over 10 million users.

As a remote, virtual-first company, Thumbtack has raised over $698 million in funding from notable investors. It has evolved from a directory-style service to an AI-enhanced matching platform, offering features like automated recommendations and project advice. Users can search and compare services in nearly 1,100 categories, including plumbing, painting, and wedding photography. The company emphasizes user-friendly tools for professionals to create detailed profiles, helping them connect with potential customers effectively.

Basic Information

Contact Details

• Phone: +1 855-848-2825
• Website: thumbtack.com
• LinkedIn: linkedin.com/company/thumbtack-inc.

Key Focus Areas & Initiatives

• Small & medium businesses
• Marketplaces
• Bridging online & offline
• Local
• Information technology
• Consumer internet
• Internet
• Software development
• Project management
• Trusted professionals
• Customer guidance tools
• Customer guidance
• Business growth tools
• Service request matching algorithms
• Professional services
• Service request platform
• Cost estimate analysis
• Service categories
• Service provider growth
• Local business expansion
• Local service vetting
• Community support
• Service lead generation
• Service vetting process
• Marketplace platform
• Search engine optimization
• Trusted service providers
• Project management software
• Photography
• Home repair matching
• Local service industry
• Marketplace technology
• Service matching
• Service vetting and review
• Community support initiatives
• Project bidding
• Gig economy
• Market penetration strategies
• Home repair services
• Service request matching
• Service industry penetration
• Community engagement
• On-demand project management
• User interface
• Service industry growth
• Cost guides
• Local business support
• AI-powered search
• Digital service platform
• Project estimates
• Platform innovation
• Project tracking software
• Project tracking
• Landscaping
• Customer satisfaction
• Customer review system
• Online marketplace
• Customer engagement tools
• Platform integration
• Project bidding automation
• User engagement features
• Local service directory optimization
• Service lead automation
• Project bidding automation tools
• Service vetting
• Business expansion
• Local service demand
• Event services
• Service provider profiles
• Digital marketplace
• Service industry analytics
• Professional profiles
• Local service directory
• Service lead management
• Market expansion
• Local service platform
• Local economy support tools
• Service bidding
• Project cost estimates
• Market penetration
• Trusted local professionals
• Software publishers
• Project requests
• Project management tools
• Lead generation
• Project tracking solutions
• Personal training
• Responsive design
• Local service network
• On-demand service marketplace
• Plumbing
• Local economy enhancement
• Event planning
• Project cost analysis
• Client acquisition
• Local service bidding
• Local economy support
• Project management integration
• Lead management tools
• Customer engagement
• Customer satisfaction metrics
• Project request system
• Home improvement
• Payment processing
• Local economies
• Project completion
• Project request automation
• B2C
• Data analytics
• User engagement optimization
• Market expansion tools
• Customer reviews
• Cost estimate comparison
• Customer-pros matching
• Market expansion strategies
• Platform scalability
• Platform scalability features
• Trusted service provider network
• Local business growth
• Local service professionals
• Project bidding system
• Internet publishing and broadcasting and web search portals
• Service bidding system
• Web search portals, libraries, archives, and other information services
• Mobile app
• Community-based service platform
• Community engagement tools
• User experience
• AI search algorithms
• Project guidance
• JavaScript
• Website functionality
• Robot verification
• Web performance
• Client-side scripting
• Interactive web pages
• Loading speed
• Form validation
• Dynamic content
• Error handling
• Website accessibility
• Frontend development
• Security protocols
• Browser compatibility
• User authentication
• Data processing
• Event handling
• Session management
• Web technologies
• Application performance
• Digital interactions
• Code optimization
• Development tools
• Software integration
• Automated testing
• Website security
• Platform compatibility
• Content management
• User engagement
• Interface design
• Web applications
• Real-time data
• Database connectivity
• API integration
• Custom web solutions
• Cross-browser functionality
• Analytics integration
• Web standards compliance
• User feedback mechanisms
• Mobile-friendly design
• Local storage management
• User session handling
• Consumers
• Information technology & services
• Productivity
• Professional training & coaching
• SEO
• Search marketing
• Marketing
• Marketing & advertising
• Events services
• Sales
• Personal coaching
• UX

Technologies Used

• AMP
• AT Internet
• Adobe Media Optimizer
• Airflow
• Amazon AWS
• AngularJS
• Apache Kafka
• Atlassian Cloud
• Bing Ads
• Braintree
• Cedexis Radar
• ChatGPT
• CloudFlare
• Confluence
• Contentful
• Coupa
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Five9
• FullStory
• Gemini
• Genesys
• Gmail
• Google AdWords Conversion
• Google Ads
• Google Analytics
• Google Analytics Ecommerce Tracking
• Google Apps
• Google Cloud BigQuery
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Play
• Google Plus
• Google Tag Manager
• Google Workspace
• Horovod
• Ironclad
• Iterable
• Jira Service Management
• Maven
• Microsoft Advertising
• Microsoft Office 365
• Mobile Friendly
• Netlify
• Nginx
• Observe.AI
• OneTrust Tech Risk & Compliance
• Open AdStream (Appnexus)
• Pardot
• Python
• Qualtrics
• React Redux
• Remote
• Route 53
• SAP Manager Self-Service (MSS)
• SQL
• Salesforce
• Slack
• Stripe
• Tableau
• The Trade Desk
• Vena
• Vimeo
• Webflow
• WordPress.org
• Workday
• YouTube
• dbt
• go+
• iTunes

Affiliated Organizations & Regional Branches

• Setter, a Thumbtack company
• HeartThis (acquired by Thumbtack)