The Co-operative Bank

Overview

The Co-operative Bank is a customer-owned financial institution based in Wellington, New Zealand, established in 1928 as the Public Service Investment Society. It became a registered bank in 2011 and now serves approximately 181,000 customers across 28 branches nationwide.

As a cooperative, the organization shares profits directly with its customers through annual rebates, emphasizing fairness and mutual benefit. It offers a comprehensive suite of retail banking services, including accounts, loans, credit cards, KiwiSaver, and insurance products. The bank actively promotes community engagement and cooperative principles within the banking sector.

Basic Information

Contact Details

• Phone: +64 800 554 554
• Website: co-operativebank.co.nz
• LinkedIn: linkedin.com/company/the-co-operative-bank

Key Focus Areas & Initiatives

• Customer-owned banking and cooperative profit sharing
• Retail banking services (accounts, loans, cards)
• Insurance and KiwiSaver offerings
• Community engagement and customer service
• Promotion of cooperative principles in the financial sector

Technologies Used

• Amazon SES
• Atlassian Cloud
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Dynamic Remarketing
• Google Tag Manager
• Microsoft Azure Monitor
• Microsoft Office 365
• Microsoft-IIS
• Mobile Friendly
• Outlook
• React
• React Redux
• YouTube

Affiliated Organizations & Regional Branches