Text | Company Profile
11/3/2025
Contact Information
Industry & Market
Primary Industry
information technology & services
All Industries
information technology & servicesinternetcomputer software
Location
Wroclaw, Wojewodztwo dolnoslaskie, Poland
Public Trading
NYSE: TXT
Company Metrics
👥Total Employees
226
⚙️Engineering
88
💼Sales Team
12
📈Marketing
11
📅Founded
2002
💰Revenue
13.7B
Funding Information
Annual Revenue
$13,683,000,000
Publicly traded company
Headcount Distribution
Total Employees
226
Departments
19
By Department
Department Breakdown
Engineering
Support
Arts And Design
Sales
Human Resources
Marketing
Others
Technology Stack
Analytics & Tracking
Google AnalyticsGoogle Tag ManagerSOASTA
Social & Marketing
Google Dynamic Remarketing
Video & Media
YouTube
Email & Communication
Gmail
Total: 23 technologies
Keywords & Focus Areas
online live chat softwarerealtime traffic monitoringcapturing best prospectsincreasing sales & online conversionslead generationhelp desk softwarecustomer supporttext communicationsaaslivechatartificial intelligencehelpdeskchatbotllmlarge language modelsaicustomer serviceai agententerprise softwaree-commerce+10 more
30 total keywords
Text
Overview
Text is an AI-driven customer service software provider that focuses on automating text-based communication for businesses. The company offers a range of tools designed to enhance customer interactions.
Their services include LiveChat, which provides AI-enhanced live chat support for real-time customer assistance. They also offer a ChatBot for automated responses to customer inquiries, a HelpDesk for managing service requests, and a KnowledgeBase for customer education. Additionally, OpenWidget is available as a customizable chat widget for seamless website integration.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2002 |
| Revenue | 13.7B |
| Headquarters | 47 ulica Zwycieska, Wroclaw, Wojewodztwo dolnoslaskie 53-033, Poland |
| Languages | English, German, Spanish, French, Portuguese, Chinese, Japanese, Russian |
Contact Details
- Website: text.com
- LinkedIn: linkedin.com/company/text
Key Focus Areas & Initiatives
- AI-driven customer service software
- Automating text-based communication
- LiveChat for real-time support
- ChatBot for automated customer responses
- HelpDesk for managing service requests
- KnowledgeBase for customer education
- OpenWidget for chat integration
- Customer interaction management
- Multichannel messaging
- Customer support automation
- Support ticketing system
- Customer experience management
- Enterprise software solutions
- Support performance analytics
- Scalable customer service automation
Technologies Used
- AI
- Akamai
- CloudFlare Hosting
- Cloudflare DNS
- Cloudinary
- DoubleClick
- DoubleClick Conversion
- FullStory
- Gmail
- Google Analytics
- Google Apps
- Google Dynamic Remarketing
- Google Font API
- Google Tag Manager
- Hotjar
- Lever
- LiveChat
- Mobile Friendly
- Postmark
- SOASTA
- Webflow
- WordPress.org
- YouTube
Community
