talabat

Overview

Founded in Kuwait in 2004, this online food ordering and delivery platform serves the Middle East and North Africa (MENA) region. It has been a subsidiary of Delivery Hero since 2016. Starting with a small investment, the business has expanded across several countries, including the UAE, Bahrain, Oman, Qatar, Saudi Arabia, Jordan, Egypt, and Iraq.

Customers can connect with local restaurants for food ordering and delivery via the website and mobile apps, search for nearby options, view location-specific offers, and place orders efficiently. The company has diversified into grocery delivery and implemented a range of marketing strategies to boost user convenience, visibility, and engagement.

Basic Information

Contact Details

• Phone: +971 800 117117
• Website: talabat.com
• LinkedIn: linkedin.com/company/talabat-com

Key Focus Areas & Initiatives

• ecommerce
• online food ordering
• restaurant search
• discovery
• food delivery
• internet
• mobile
• e-commerce
• food & beverages
• consumer internet
• information technology
• technology, information & internet
• regional delivery efficiency
• cashless payments
• regional awards
• regional digital platform
• regional grocery delivery
• partner integration
• consumer goods & retail
• quick commerce
• grocery delivery
• regional service platform
• regional donation delivery
• regional quick commerce
• regional leader
• regional pharmacy delivery
• order tracking
• real-time tracking
• delivery platform
• regional service expansion
• regional customer support
• regional growth
• regional customer engagement
• regional delivery network
• b2c
• regional business growth
• regional presence
• regional flower delivery
• regional service innovation
• regional logistics solutions
• regional food delivery
• regional expansion
• restaurant network
• b2b
• partner stores
• regional customer base
• delivery logistics
• food ordering
• digital marketing
• regional stores
• regional logistics platform
• regional customer base growth
• regional delivery app
• customer engagement
• regional logistics technology
• on-demand economy
• mobile app
• regional customer experience enhancement
• regional market penetration
• regional food services
• regional delivery
• regional logistics
• delivery riders
• regional service quality
• regional logistics network
• regional market
• consumer goods
• multiple payment methods
• flower shops
• real-time order tracking
• donation delivery
• regional logistics operations
• d2c
• regional customer experience
• digital platform
• regional partners
• order customization
• regional digital ecosystem
• regional on-demand services
• promotions and deals
• regional on-demand logistics
• pharmacies
• payment solutions
• restaurant partners
• grocery stores
• logistics optimization
• multiple payment options
• regional awards recognition
• regional operations
• innovation
• regional market strategy
• customer experience
• online food delivery
• user experience
• delivery fleet
• regional market leader
• services
• regional services
• brand awareness
• customer orders
• delivery fleet management
• regional delivery optimization
• regional delivery fleet
• regional market leadership
• retail
• app-based ordering
• transportation & logistics
• restaurant partner
• fast delivery
• meal ordering
• cash on delivery
• online payment
• local restaurants
• delivery radius
• 24/7 customer support
• food experience
• restaurant menu browsing
• cuisine filtering
• promotions and discounts
• ratings and reviews
• customizable orders
• quick checkout
• secure payment options
• customer insights
• business growth
• food categories
• partner onboarding
• tablet order management
• revenue tracking
• live chat support
• community donations
• user-friendly interface
• order scheduling
• fresh produce delivery
• on-demand delivery
• wellness products
• medicine delivery
• flower delivery
• vegetarian options
• meal customization
• healthy food options
• catering services
• local partnerships
• flexible delivery times
• expansion strategy
• urban delivery service
• hassle-free ordering
• healthcare
• distribution
• consumer products & retail
• consumers
• information technology & services
• marketing & advertising
• ux
• health care
• health, wellness & fitness
• hospital & health care

Technologies Used

• ABB Distributed Control Systems (DCS)
• AI
• ANGEL LMS
• AWS Trusted Advisor
• Adjust
• Amazon EKS Anywhere
• Amazon Kinesis
• Amazon SES
• Amplitude
• Apache Kafka
• AppsFlyer
• Bash
• Braze
• Cisco VPN
• CloudFlare
• CloudFlare Hosting
• Cloudflare DNS
• Concrete5
• Docker
• Dynamics 365 Business Central
• Eaglestats
• Firebase
• Fortinet
• Freshdesk
• Gem
• Gmail
• Google
• Google Analytics
• Google Apps
• Google Cloud BigQuery
• Google Kubernetes Engine (GKE)
• Google Sheets
• Google Tag Manager
• Grafana
• HELM
• Hikvision
• IBM ILOG CPLEX Optimization Studio
• Iterable
• Jira
• Juniper Networks SRX-Series Firewalls
• Kubernetes
• LangGraph
• Langchain
• Leanplum
• Linkedin Marketing Solutions
• Looker
• Lytics
• MLflow
• Meta Ads Manager
• Microsoft Active Directory Federation Services
• Microsoft Azure Monitor
• Microsoft Dynamics
• Microsoft Excel
• Microsoft Office
• Microsoft Office 365
• Mobile Friendly
• Multilingual
• NVIDIA
• New Relic
• OneTrust Tech Risk & Compliance
• Pinecone
• Podman
• PowerBI Tiles
• Prometheus
• Python
• React Redux
• Redis
• SQL
• Salesforce
• Salesforce CRM Analytics
• Salesforce Live Agent
• Salesforce Service Cloud
• Seldon
• Sendgrid
• Slack
• Snap
• Snapchat
• Tableau
• TensorFlow
• Terraform
• Thermo Scientific Chromeleon Chromatography Data System (CDS)
• TikTok
• Tor
• Twitter Advertising
• Vertex AI
• Visio
• WP Engine
• Weaviate
• Zendesk

Affiliated Organizations & Regional Branches

• InstaShop DMCC
• instashop