Takaful Malaysia

Overview

Established in 1984, Malaysia's first takaful operator provides Shariah-compliant family and general takaful solutions, with headquarters in Kuala Lumpur. The organization maintains a nationwide network of 24 branches and service centers as well as subsidiaries in Indonesia.

Emphasizing affordability and adherence to Islamic principles, it delivers comprehensive solutions for both families and businesses. Recognized for leadership in banca takaful and employee benefits, the company showcases strong digital capabilities and product innovation, achieving major financial milestones and striving for operational excellence while focusing on shareholder value.

Basic Information

Contact Details

• Phone: +60 1-800-88-8788
• Website: takaful-malaysia.com.my
• LinkedIn: linkedin.com/company/syarikat-takaful-malaysia-berhad

Key Focus Areas & Initiatives

• B2C
• Family takaful
• Insurance distribution channels
• Customer data management
• Insurance marketing
• Claims rewards
• Awards and recognition
• Services
• Claims handling innovation
• Islamic insurance
• Takaful
• Asset management
• Home contents takaful
• Financial performance
• Corporate shareholders
• General takaful
• Healthcare
• Takaful product customization
• Customer service excellence
• Insurance digital platform
• Fire cover
• Customer-centric
• Onbase ECM
• Insurance compliance technology
• Machinery breakdown
• D2C
• Bursa Malaysia
• Customer engagement in Islamic finance
• Foreign workers insurance
• Takaful product development
• Compliance management
• Stakeholder engagement
• Claims processing
• Insurance industry digitalization
• Operational automation
• Travel takaful
• Bancatakaful services
• Insurance claims automation
• Claims handling efficiency
• Market leader
• Islamic insurance market leadership
• Life insurance
• Onbase by Hyland
• Partnerships with financial institutions
• Risk assessment
• Shariah compliance
• Customer loyalty in takaful
• Claims reward programs
• Motor takaful
• Technology infrastructure
• Technology adoption
• Islamic insurance customer experience
• Insurance policy management
• Customer loyalty programs
• Claims process automation
• Market expansion
• Financial asset management
• Claims automation technology
• Risk assessment tools
• Indonesia subsidiaries
• Insurance sales channels
• Customer feedback systems
• Takaful product innovation
• Islamic finance integration
• Claims processing efficiency
• Insurance innovation
• Regulatory compliance
• Medical takaful
• Insurance in Indonesia
• Customer satisfaction metrics
• Digital transformation
• Operational excellence in takaful
• Claims cashback rewards
• Corporate governance
• Digital customer experience
• Takaful products
• Operational efficiency
• Customer service
• Retail
• Multi-channel distribution
• Product customization
• Enterprise content management
• Islamic insurance awards
• Financial planning
• Claims management system
• Employee benefits
• Direct insurance (except life, health, and medical) carriers
• Shariah-compliant insurance
• Customer retention strategies
• Risk management
• Insurance technology solutions
• Customer-centric approach
• Insurance products
• Financial services
• Customer engagement
• Insurance industry awards
• Takaful industry
• Personal protection
• Motor vehicle insurance
• Home insurance
• Critical illness coverage
• Premium discounts
• Online sales portal
• Streamlined claims process
• Policy customization
• Financial security
• Corporate insurance
• Investment linkage
• Income replacement
• 24/7 emergency assistance
• Personal accident coverage
• Business insurance
• Roadside assistance
• Customer satisfaction
• Claim support
• Community empowerment
• Sustainable development
• Family provision
• Transport coverage
• Flexible protection plans
• Participant engagement
• Ethical practices
• Competitiveness in insurance
• Online customer portal
• Health care plans
• Accidental death coverage
• Medical underwriting
• Public liability insurance
• Small and medium enterprise solutions
• Comprehensive coverage
• Travel protection
• Property protection
• Flexible payment plans
• Claims facilitation
• Corporate social responsibility
• Feedback mechanism
• Product innovation
• B2B
• Finance
• Distribution
• Health care
• Health, wellness & fitness
• Hospital & health care
• Sustainability
• Environmental services
• Renewables & environment

Technologies Used

• AI
• Adition Technologies - Advertisers
• Ansible
• CSC
• CloudFlare Hosting
• Commvault
• DoubleClick
• DoubleClick Conversion
• Etracker
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Apps Script for G Suite
• Google Dynamic Remarketing
• Google Tag Manager
• IBM Db2 for Linux, UNIX, and Microsoft Windows
• IBM i
• Infor SunSystems
• LinkedIn Ads
• McAfee Total Protection for Data Loss (DLP)
• Microsoft Office 365
• Microsoft Sql Server
• Mobile Friendly
• Motigo
• MySQL
• OneTrust Tech Risk & Compliance
• Outlook
• Remote
• SAS Enterprise Guide
• Sendgrid
• WordPress.org
• YouTube

Affiliated Organizations & Regional Branches