Syncro

Overview

Based in Seattle and founded in 2018, this software company offers a unified Extended Monitoring and Management (XMM) platform tailored for managed service providers (MSPs) and internal IT teams. Designed to streamline IT operations, enhance security, and improve profitability for small and medium-sized businesses, it operates with a remote team and generates annual revenue between $10-50 million.

The core platform integrates Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management into a comprehensive solution. Key features include unlimited endpoint monitoring, AI-driven ticketing, secure remote access, and robust security integrations. The company is committed to empowering IT professionals by consolidating tools into one platform, supporting the digital future of SMBs through automation and security.

Basic Information

Contact Details

• Phone: +1 856-579-6276
• Website: syncromsp.com
• LinkedIn: linkedin.com/company/syncromsp

Key Focus Areas & Initiatives

• Remote monitoring & management for MSPs and IT teams
• Unified platform for RMM, PSA, and Microsoft 365 management
• AI-driven ticketing and automation workflows
• IT security, compliance automation, and threat detection
• Unlimited endpoint monitoring and managed services operations
• Proactive issue detection and operational efficiency tools
• Data recovery, backup, and security baseline enforcement
• Client environment security and risk management
• Business growth and automation-driven IT solutions
• Integration with cloud backup, analytics, and reporting tools

Technologies Used

• 33Across
• AI
• AdRoll
• Amadesa
• Android
• Bing Ads
• Bootstrap Framework
• CloudFlare Hosting
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Drift
• Emma
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google Analytics
• Google Analytics Ecommerce Tracking
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Greenhouse.io
• Hotjar
• Inspectlet
• Intercom
• Linkedin Marketing Solutions
• Microsoft Office 365
• Mobile Friendly
• New Relic
• Pardot
• Pure Chat
• Pusher
• React Redux
• Remote
• Ruby On Rails
• Salesforce
• Stripe
• Vimeo
• WordPress.org
• YouCanBook.me
• Zendesk

Affiliated Organizations & Regional Branches

• Watchman Monitoring