Synapse Health

Overview

Founded in 2016 and headquartered in Skokie, Illinois, this technology-enabled company specializes in providing end-to-end solutions for the Durable Medical Equipment (DME) industry. It focuses on enhancing processes from ordering to delivery and billing, with a commitment to improving experience, accountability, and transparency for patients, prescribers, providers, and payers. The company partners with a large network of subcontracted DME providers to serve patients nationwide.

Key offerings include integrated solutions such as connecting skilled nursing facilities and hospice organizations to network suppliers and managing DME processes for health plans. It also simplifies billing for hospices and skilled nursing facilities and supports various DME products to ensure timely delivery and clear communication. The organization prioritizes its core values—Experience, Partnership, Integrity, and Change—and maintains a strong focus on customer satisfaction.

Basic Information

Contact Details

• Phone: +1 888-336-9363
• Website: synapsehealth.com
• LinkedIn: linkedin.com/company/synapsehealthdme

Key Focus Areas & Initiatives

• Healthcare compliance software
• Care coordination technology
• Healthcare operational efficiency
• Healthcare billing system
• Patient order transparency
• DME order management system
• Healthcare ecosystem connectivity
• Patient engagement portal
• Medical equipment inventory management
• Cloud-based healthcare solutions
• Provider-patient communication
• Healthcare compliance management
• Risk management in healthcare
• Supply chain automation
• Hospice equipment management
• Healthcare provider support tools
• Care coordination
• Provider billing automation
• Healthcare process optimization
• Analytics capabilities

Technologies Used

• CloudFlare Hosting
• Cloudflare DNS
• Greenhouse.io
• Microsoft Office 365
• Mimecast
• Outlook
• Salesforce
• Sendgrid