Swk Holdings Corp | Company Profile
10/27/2025
Contact Information
👤
Swk Holdings Corp
🏢
Swk Holdings Corp
📍
330 S Service Rd, Melville, New York, USA, 11747
Industry & Market
Location
Melville, New York, United States
Public Trading
NASDAQ: SWKH
Company Metrics
👥Total Employees
N/A
⚙️Engineering
N/A
💼Sales Team
N/A
📈Marketing
N/A
📅Founded
1996
💰Revenue
4.5M
Funding Information
Annual Revenue
$4,500,000
Publicly traded company
Headcount Distribution
Total Employees
0
Departments
19
By Department
Department Breakdown
Accounting
Administrative
Arts And Design
Business Development
Consulting
Data Science
Technology Stack
Email & Communication
Outlook
Total: 5 technologies
Keywords & Focus Areas
cross-channel cx insightsai for healthcareai for retailcustomer feedback analysiscustomer self-servicebusiness analyticscustomer engagementsecurity investigationspublic sectorai business outcomescustomer journey analyticsai modelsdata securityvoice of the customerretailworkforce engagementai-driven self-serviceagent copilotai for financial servicesai-powered virtual assistants+10 more
30 total keywords
Swk Holdings Corp
Overview
KANA provides cloud and on-premises based customer service solutions. The company specializes in technologies that support customer engagement, self-service, and analytics for businesses across various sectors.
Its offerings include AI-powered virtual assistants, compliance solutions, workflow automation, and platforms designed to enhance the customer experience and improve business outcomes for clients in healthcare, finance, retail, and the public sector.
Basic Information
| Founded | 1996 |
|---|---|
| Revenue | 4.5M |
| Headquarters | 330 S Service Rd, Melville, New York, United States, 11747 |
| Parent Organization | Verint |
| Publicly Traded Symbol | SWKH (NASDAQ) |
Contact Details
- Website: kana.com
- Facebook: facebook.com/KANASoftware
- Twitter: twitter.com/kanasoftware
Key Focus Areas & Initiatives
- Cross-channel customer experience (CX) insights
- AI for healthcare, retail, financial services, telecom, and public sector
- Customer feedback analysis
- AI-driven self-service and agent copilot
- Business analytics
- Customer engagement and journey analytics
- Security investigations and fraud detection
- Compliance solutions
- Generative AI and predictive analytics
- Real-time agent coaching
- Data security and integration
- Omnichannel experience and open CCaaS platform
- Workflow automation
- Knowledge management
- AI-powered bots and virtual assistants
- B2B consulting and computer systems design
Technologies Used
- AI
- Microsoft Office 365
- Outlook
- Pardot
- UltraDns
Community
