Swiggy

Overview

Swiggy is an Indian online food ordering and delivery company founded in 2014 and based in Bengaluru. It operates in over 580 cities across India, making it one of the largest food delivery platforms in the country. The company connects customers, restaurants, and delivery partners through its seamless platform, which includes its own delivery logistics network for fast and reliable service.

In addition to food delivery from a wide selection of restaurants, Swiggy offers rapid grocery delivery through Swiggy Instamart and a hyperlocal pick-up and drop service called Swiggy Genie. It also provides cloud kitchen spaces for restaurant partners and a subscription service with benefits such as free delivery and exclusive discounts, transforming the Indian food delivery market by enhancing convenience and service standards.

Basic Information

Contact Details

• Phone: +91 80674 66791
• Website: swiggy.com
• LinkedIn: linkedin.com/company/swiggy-in

Key Focus Areas & Initiatives

• food & beverages
• logistics
• technology, information & internet
• user interface design
• customer support
• instant grocery shopping
• email marketing
• data analytics
• urban logistics
• instant parcel delivery
• digital payments
• fast delivery
• food tech
• food ordering platform
• semi-urban markets
• food safety initiatives
• grocery shopping
• digital platform
• ai personalization
• quick commerce platform
• service personalization
• subscription service
• local food promotion
• multi-city delivery
• digital food marketplace
• delivery network
• social media marketing
• loyalty programs
• retail
• urban consumers
• marketplace
• food hygiene standards
• website ordering
• food delivery
• referral programs
• food delivery app features
• payment gateway integration
• order fulfillment
• logistics and delivery
• digital food ordering
• food hygiene seal program
• e-commerce
• grocery delivery
• inventory management
• order tracking
• live order tracking
• cloud kitchen incubator
• local restaurant partnerships
• cloud kitchen network
• food offers
• delivery fleet management
• instant parcel
• digital innovation
• customer engagement
• food and grocery ecosystem
• quick commerce
• digital food ecosystem
• app notifications
• customer loyalty
• grocery shopping app
• real-time updates
• order customization
• restaurant partners
• ai-powered logistics
• delivery app
• food and beverage services
• ai-driven logistics optimization
• meal delivery
• cloud kitchens
• ai logistics algorithms
• customer feedback system
• market expansion
• urban markets
• food delivery analytics
• local restaurants
• consumer convenience
• platform scalability
• multi-city coverage
• food safety standards
• logistics platform
• sem
• order management
• food delivery subscription
• customer analytics
• seo
• semi-urban delivery
• regional food delivery
• mobile app
• digital marketing
• service automation
• cloud kitchen management
• food delivery loyalty program
• food offers and discounts
• local cuisine promotion
• food and grocery
• delivery services
• customer retention
• on-demand logistics
• order optimization
• food ecosystem
• parcel courier service
• b2c
• services
• couriers and express delivery services
• innovation
• user experience
• customer experience
• consumer goods
• consumers
• marketing & advertising
• consumer internet
• internet
• search marketing
• marketing
• ux

Technologies Used

• AWS SDK for JavaScript
• Adobe Media Optimizer
• Amazon AWS
• Amazon CloudFront
• Amazon Elastic Load Balancer
• Apache
• Appcues
• Atlassian Cloud
• Bing Ads
• Bootstrap Framework
• Braintree
• Cedexis Radar
• CloudFlare
• Cloudinary
• DoubleClick
• DoubleClick Conversion
• Errorception
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Places
• Google Play
• Google Plus
• Google Tag Manager
• Microsoft Office 365
• Mobile Friendly
• New Relic
• Nginx
• React
• React Redux
• Route 53
• Taboola Newsroom
• Typeform
• Ubuntu
• Vimeo
• Wix
• WordPress.org
• YouTube
• iTunes

Affiliated Organizations & Regional Branches

• 48East
• Scootsy Logistics Pvt Ltd
• LYNKS LOGISTICS LIMITED
• Supr Daily by Swiggy
• Swiggy Dineout