SurveySparrow | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
SurveySparrow is an omnichannel experience management platform founded in 2017 by Shihab Muhammed and Subin Sebastian. The company aims to enhance traditional surveys by transforming them into engaging conversational formats, inspired by chat applications like WhatsApp. This innovative approach has led to increased response rates by up to 40%.
Based in Kochi, India, SurveySparrow has grown rapidly, serving over 100,000 customers across 149 countries. The platform offers a comprehensive suite of tools for customer experience (CX), employee experience (EX), and product experience management. Key features include omnichannel feedback collection, real-time analytics, and workflow automation. The platform is designed for ease of use, with options for no-credit-card trials and personalized demos available. SurveySparrow emphasizes continuous improvement and engagement, aiming to inspire performance and deliver exceptional experiences.
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