SugarCRM

Overview

SugarCRM is a software company based in Silicon Valley, founded in 2004 by John Roberts, Clint Oram, and Jacob Taylor. The company specializes in customer relationship management (CRM) software, offering both on-premises and cloud-based solutions. Its product suite includes Sugar Sell for sales automation, Sugar Serve for customer service management, Sugar Market for marketing automation, and Sugar Enterprise for on-premises deployment.

With over 1.5 million users in more than 120 countries, SugarCRM supports a diverse range of businesses, from small enterprises to large organizations. The software is available in 26 languages, reflecting its global reach. SugarCRM also fosters a vibrant ecosystem with third-party applications and integrations through its SugarExchange marketplace, enhancing the platform's capabilities. Headquartered in Cupertino, California, the company has offices in major cities worldwide, emphasizing its international presence.

Basic Information

Contact Details

• Phone: +1 415-323-0630
• Website: sugarcrm.com
• LinkedIn: linkedin.com/company/sugarcrm

Key Focus Areas & Initiatives

• CRM
• Lead Management
• Cloud Computing
• Sales Force Automation
• Contact Management
• Social CRM
• Mobile CRM
• Customer Journey
• Marketing Automation
• Customer Service
• Software
• Open Source
• Information Technology
• Enterprise Software
• Software Development
• Sales
• Enterprises
• Computer Software
• B2B
• Marketing & Advertising
• SaaS

Technologies Used

• AI
• Amazon AWS
• Atlassian Cloud
• Backbone JS Library
• Drift
• Gmail
• Google Apps
• Helpscout
• OneTrust
• Remote
• Route 53
• Stitch
• Tableau
• The Trade Desk
• VueJS
• WP Engine

Affiliated Organizations & Regional Branches

• Node.io
• sales-i, A SugarCRM Company